Experienced professional in event management and cross-functional administration. Collaborates effectively with stakeholders to build positive working relationships. Detail-oriented problem-solver dedicated to meeting project objectives. Maintains composure under pressure and fosters a collaborative spirit to support team success.
Supporting the execution of various communication projects and campaigns (by external parties).
Branding and Communications
Managing the company's reputation
Supporting media outreach, organizing media events, and managing media inquiries
Reviewing and editing press releases, articles, speeches, presentations, publications (quarterly Newsletter and Annual Reports), and other communication materials -digital (website and social media platforms) and prints.
Managing internal communication channels, ensuring
consistent messaging, and engaging employees.
Assisting in developing and implementing crisis
communication plans and protocols.
Tracking communication performance; monthly and
annually, and recommending improvements.
Assisting in the development and management of the corporate communications budget.
Achievement
Targeted the right locations for placements of Spiral Wishing Well.
Organised a month-long World Kidney Day 2015 event.
Produced NKF 50th Anniversary Commemorative Book, corporate video, and exhibition panel.
Organized ‘50km for 50 years Convoy’ and ‘NKF Glow Run.
Dental Treatment Coordinator
International Medical University
04.2009 - 07.2013
Co-authored Operational SOPs.
Provided support role in planning, implementing, assessing, and monitoring objectives and goals.
Conduct patient relations which included patient consultation and advice on treatment plans.
Coached patients on oral hygiene.
Assisted in advising patients on types of dental treatment packages and payment plans.
Coordinate patients’ appointments and tours of the oral health center, and treatment processes.
Maintained proper record keeping of digitalized images, and ensure good maintenance of equipment.
Assist to mediate and coordinating patients with the dentist or dental students.
Provide supporting roles whenever required.
Achievement
successfully organised the company’s major event - 20th Anniversary Dinner.
Wellness & Aesthetic Executive
Sunway Medical Centre
02.2007 - 02.2009
Handled inquiries and provided consultation on health screening, nonsurgical aesthetics treatment packages, and pre and post-treatment.
Transcribed medical consultants’ reports for patients.
Prepare ready medical aids or tools for the assigned doctor.
Assist plastic surgeons, with non-surgical procedures.