Siti Hajar Abu Bakar

Managed daily operations for more than three branches, ensuring smooth workflow and customer satisfaction.

Supervised staff, handled scheduling, and implemented effective operational strategies.

Oversaw financial planning, inventory management, and compliance with company policies.

Maintained strong relationships with suppliers and customers to support business growth.

Awarded “Best Insurance Agent” for the Penang Region in 2015–2016.

Qualified for multiple international incentive trips, including Sydney, Australia.

Built and maintained a strong client base through personalized services and trust-building.

Processed international remittances accurately while adhering to compliance requirements.

Provided excellent customer service to clients from diverse cultural backgrounds.

Enhanced problem-solving and communication skills in handling customer inquiries.

Processed international remittances accurately while adhering to compliance requirements.

Provided excellent customer service to clients from diverse cultural backgrounds.

Enhanced problem-solving and communication skills in handling customer inquiries.

Consistently achieved monthly sales targets through effective client engagement and product knowledge.

Developed strong interpersonal skills and a customer-focused approach.

Operated a cybercafé that provided internet and computer facilities to the community.

Informally taught Bahasa Melayu and English to children using school textbooks.

Supported students with their school assignments and enhanced their language skills.