MOHD SHAROM MOHD SANI
IT TECHNICAL SUPPORT
SEREMBAN
Summary
I would like to be a part of a company where i could use and enhance my skills and gain work experience for the future development of myself. I am willing to learn even the tasks given is not in my field. I believe that i possess a good knowledge, skill and training will help me perform the tasks given effectively to meet organization requirement and goals
Overview
11
11
years of professional experience
Work History
ADMIN & HR CUM IT OFFICER
EESB
6 2023 - Current
- ASSIST USERS WITH NETWORK ACCESS AND TECHNICAM TROUBLESHOOTING TO REDUCE DOWNTIME
- MAINTAINED NETWORK INFRASTRUCTURE, SUGGESTING IMPROVEMENTS, UPGRADES AND NETWORK MONITORING TOOLS TO SUPPORT PERFORMANCE
- DIAGNOSED HARDWARE AND SOFWARE FAULTS QUICKLY AND EFFECTIVELY FOR OPTIMAL NETWORK OPERATIONS
- SOLVE ISSUE CALL BY USER
- MONITOR DRIVER
- MONITOR COMPANY HOUSE
- MONITOR VEHICLE (VAN, LORRY, CRANE, FORKLIFT AND PICK UP)
- RENEW ALL VEHICLE ROADTAX, INSURANCE & PUSPAKOM
- PPE WORKERS
SR SYSTEM TECHNICIAN
ON SEMICONDUCTOR
09.2016 - 02.2023
- MAINTAIN MES FOR PRODUCTION
- Using putty for checking log file
- VI command for create, delete & edit file
- CAMSTAR & GENESIS MONITORING
- TEST CASE/UAT PROJECT (PROJECT FOR SYSTEM ENHANCEMENT)
- TRAINED AND COACHED JUNIOR TEAM MEMBERS TO MAXIMISE KNOWLEDGE & COMPETENCIES & INCREASE PERFORMANCE
- MONITOR ALERT
- ATTEND SYSAID/TICKETING REPORT
- CREATE TRAINING GUIDE
- CONDUCT PEER TRAINING AND KNOWLEDGE SHARING
- IDENTIFIED ISSUE, ANALYSED INFORMATION AND PROVIDED SOLUTION
JR IT EXECUTIVE
MYDIN
02.2014 - 09.2016
- Maintain POS System
- Maintain Network/Internet connection
TECHNICIAN VISION
C-PAK CERGAS
08.2013 - 10.2013
- CHECK VISION SENSOR
- MAINTAIN VISION HARDWARE
Education
Diploma of Higher Education - DIPLOMA IN PROGRAMMING
POLITEKNIK BALIK PUALU
PULAU PINANGSkills
- Highly responsible and reliable
- Troubleshooting
- Technical skills
- Professional manner
- Customer satisfaction
- Time management
- Hardworking
- Retail knowledge
- Fast learner
- Active listening
- 1st line IT support
- SQL
- Java
- C
- Writing code
Timeline
SR SYSTEM TECHNICIAN
ON SEMICONDUCTOR
09.2016 - 02.2023
JR IT EXECUTIVE
MYDIN
02.2014 - 09.2016
TECHNICIAN VISION
C-PAK CERGAS
08.2013 - 10.2013
ADMIN & HR CUM IT OFFICER
EESB
6 2023 - Current
Diploma of Higher Education - DIPLOMA IN PROGRAMMING
POLITEKNIK BALIK PUALU
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