SHANRITA PETER A/P PETER
SALES PERSON
Cheras, Selangor,MY
Summary
Proven Sales Advisor at KEDAI MOTOR HONG HING, adept in upselling strategies and customer service, significantly enhancing sales and customer satisfaction. Excelled in collaborative environments, achieving monthly sales goals and fostering strong customer relationships. Skilled in product demonstrations and effective communication, consistently delivering personalized service experiences.
Overview
11
11
years of professional experience
Work History
Sales Advisor
KEDAI MOTOR HONG HING
10.2023 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
Assistant Administrator
JALASLAND SDN.BHD
09.2022 - 09.2023
- Managed purchasing, stocking and organizing inventory.
- Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
Sales Advisor
KEDAI MOTOR HONG HING
02.2021 - 08.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
Customer Relationship Executive
BERJAYA TIME SQUARE HOTEL
07.2017 - 01.2021
- Conducted regular follow-ups with customers to ensure the highest level of satisfaction and address any potential issues proactively.
- Enhanced customer loyalty by consistently delivering personalized service experiences tailored to individual preferences.
- Increased customer satisfaction through efficient handling of inquiries, complaints, and concerns.
- Strengthened customer relationships by providing timely and accurate information on products and services.
Administrative Assistant
INGENS DIRECT SDN.BHD
06.2016 - 06.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assistant Teacher
R.E.A.L Kids,
05.2014 - 06.2016
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Assisted in implementation of new learning tools, systems and materials.
Education
No Degree - Spm
SMK DUSUN NANDING
Hulu Langat, Selangor, Malaysia 04.2001 -
Skills
Product demonstrations
Timeline
Sales Advisor
KEDAI MOTOR HONG HING
10.2023 - Current
Assistant Administrator
JALASLAND SDN.BHD
09.2022 - 09.2023
Sales Advisor
KEDAI MOTOR HONG HING
02.2021 - 08.2022
Customer Relationship Executive
BERJAYA TIME SQUARE HOTEL
07.2017 - 01.2021
Administrative Assistant
INGENS DIRECT SDN.BHD
06.2016 - 06.2017
Assistant Teacher
R.E.A.L Kids,
05.2014 - 06.2016
No Degree - Spm
SMK DUSUN NANDING
04.2001 -
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