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I’m a dynamic customer service leader with a strong background in high-volume, customer-focused environments, where I’ve consistently driven satisfaction, loyalty, and revenue through strategic planning and clear, engaging communication. I’m confident working across teams and systems in fast-paced, multi-channel settings, and I enjoy building strong relationships with both customers and stakeholders. Passionate about the arts, I bring a collaborative, proactive approach to every challenge and take pride in creating welcoming, high-quality service experiences.

Motivated and adaptable individual with experience in fast-paced environments and a strong ability to follow instructions from all levels of management. Proven team player with excellent interpersonal skills and a commitment to building positive working relationships. My education at ITE College West and NATC Institute has instilled in me strong work ethics, discipline, and professionalism.
Through my coursework at ITE College West, I developed foundational knowledge in customer service, while my part-time role at The Coffee Bean & Tea Leaf as a Barista helped me become more open-minded and customer-focused. Additionally, my experience at Tele-Centre Services strengthened my multitasking abilities and taught me how to remain calm and effective under pressure.
Customer Service Representative with strong verbal and written communication skills, active listening, and a keen eye for problem-solving. Passionate about delivering exceptional customer experiences by understanding individual needs and providing tailored solutions that foster customer satisfaction and loyalty.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Qualified HR Analyst with robust background in HR administrative support, known for enhancing operational efficiency and team productivity. Successfully streamlined onboarding processes and managed employee records, ensuring compliance with organizational policies. Demonstrated ability in handling confidential information and proficient in HR software tools. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

I am a highly motivated and results-driven individual specialising in Information and Communication Technology. With over 6 years of experience in customer and patient care, I am confident in working well with a team and providing excellent service. I am currently seeking opportunities to sharpen my skills. With a profound passion for cloud-based technologies and IT infrastructure, I am eager to confront real-world challenges and enhance my expertise in this dynamic field.

Shakil Miah

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Customer Service Executive

Waiter

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Bachelor of Science - Computer And Information Sciences

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Customer Service Executive

Waiter

Bachelor of Science - Computer And Information Sciences

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