Shahida Rusili
Retail Sales Advisor
Shah Alam
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales advisor position. Ready to help team achieve company goals. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Sales Promoter
CXC Technologies Sdn Bhd
Kuala Lumpur
12.2022 - 01.2023
- Recommended specific product options to meet customer needs.
- Resolved customer issues and concerns by listening attentively, identifying root issue and implementing best resolution possible.
- Identified interest in customers by explaining products and services and initiating conversations.
Sales Assistant
The Roti Place Sdn Bhd
Shah Alam
12.2021 - 11.2022
- Assisted up to 200 customers per day with helpful attitude and positive approach.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Maintained tidy and organized work area to comply with cleanliness standards.
Restaurant Crew Member
Cosmo Restaurants Sdn Bhd
Shah Alam
09.2020 - 05.2021
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Greeted guests pleasantly and answered menu questions.
Sales Assistant
Butik Qaseh Sdn Bhd
Shah Alam
06.2013 - 07.2016
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
PMR, SMA -
SAMT. Tengku Ampuan Jemaah
Shah Alam Selangor 01.2007 - 12.2010
SPM -
SMA At Tanwiriah
Muar Johor 01.2017 - 12.2017
Skills
Communication
Problem-solving
Adaptability
Attention to detail
Customer service
Empathy
Work ethic
Time management
Timeline
Sales Promoter
CXC Technologies Sdn Bhd
12.2022 - 01.2023
Sales Assistant
The Roti Place Sdn Bhd
12.2021 - 11.2022
Restaurant Crew Member
Cosmo Restaurants Sdn Bhd
09.2020 - 05.2021
SPM -
SMA At Tanwiriah
01.2017 - 12.2017
Sales Assistant
Butik Qaseh Sdn Bhd
06.2013 - 07.2016
PMR, SMA -
SAMT. Tengku Ampuan Jemaah
01.2007 - 12.2010