Shaffa Ira
Cyberjaya, Selangor
Summary
Focused Beautician with in-depth experience with beauty services, including eyelash extension, waxing, and eyebrow treatments. Familiar with managing appointment, restocking supplies and sterilizing equipment. Personable and outgoing individual with dedication to reliability and organization.
Overview
12
12
years of professional experience
Work History
Junior Beautician Executive cum Content Creator
Lashington Sdn Bhd
12.2022 - Current
- Provides services as beauty services, waxing, eyelash extensions, eyebrow treatments with excellent customer service skills and multitasking
- Evaluation of clients’ beauty needs through effective probing and accurate skin analyses
- Providing accurate and in-depth information to clients on the procedures of the treatment
- Understanding the client’s skin and hair type and advising them with aftercare
- Responsible in assisting content creation, idea brainstorming, planning and execution of short video on social media
- Assisting in managing and operating videography and photography in the shooting and editing work to complete the tasks that given by Creative Director
- Perform or undertake daily content including photo and video to promote on social media
- Follow up and complete the content from shooting to post-editing given by Creative Director.
Personal Assistant
Todak Bigo Agency Management
11.2020 - 12.2022
- Responsible in company management system, agency recruit, new host progress, company monthly sales and ranking
- Expert in handling host data, agency recruitment and delivery policy to the host via agency training
- Experience in Bigo Live streamer, agency admin & trainer
- Process monthly commission host, monthly payroll internal staff, calculate all commissions and processed all deductions
- Assist internal staff and follow up regarding progress host
- Produced PDF's, Microsoft Word documents, created and maintained Excel spreadsheets and invoices.
Personal Assistant
Acelink Shine Sdn Bhd
09.2016 - 11.2020
- Filed and retrieved personal documents, records, and reports
- Performed basic day to day Personal Assistant duties
- Produced PDF's, Microsoft Word documents, created and maintained Excel spreadsheets and invoices
- Performed general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work
- Contact vendors via email or phone for pricing, merchandise, and orders
- As a personal assistant, I was responsible for booking all travel accommodation, schedule and keep detailed meeting notes, and maintained a high level of confidentiality
- Establish and maintain Human Resources related employee files, process monthly payroll, calculate all commissions and processed all deductions.
Marketing Administrator
One Univenture Solution
09.2014 - 08.2016
- Introduced creative promotional methods that led to higher conversion rates while retaining existing customers'' loyalty.
- Boosted social media engagement with the creation of unique and captivating content.
- Adjusted ads to better align with desired consumer audiences and improve conversion rates.
Admin Assistant
WCT Berhad
06.2012 - 08.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Secretarial Studies And Office Administration
Generasi
Kuala Lumpur, Malaysia2011
Skills
- Customer Service
- Multitasking and Organization
- Strong Work Ethic
- Attention to Detail
- Time management expertise
- Creative Thinking Capacity
Educationcompletiondate
2011
Timeline
Junior Beautician Executive cum Content Creator
Lashington Sdn Bhd
12.2022 - Current
Personal Assistant
Todak Bigo Agency Management
11.2020 - 12.2022
Personal Assistant
Acelink Shine Sdn Bhd
09.2016 - 11.2020
Marketing Administrator
One Univenture Solution
09.2014 - 08.2016
Admin Assistant
WCT Berhad
06.2012 - 08.2014
Secretarial Studies And Office Administration
Generasi
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