Seck Sin Ho

• Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
• Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
• Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
• Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.

- Applied active listening skills to fully understand customer concerns and provide accurate, empathetic support.

- Resolved customer issues efficiently by using strong problem-solving abilities, often exceeding expectations.

• Demonstrated strong communication and interpersonal skills to ensure customer satisfaction.
• Utilized product knowledge and sales techniques to maximize customer satisfaction and sales goals.
• Consistently achieved monthly sales targets and exceeded company expectations.

• Managed customer inquiries, complaints, and requests in a timely and professional manner.
• Developed and implemented successful sales strategies to increase revenue.