EXCEL, WORD, POWER POINT, CAPCUT, PHOTO EDIT
Sau Ann Chan
Kg Kepayang Ipoh
Summary
Knowledgeable Administrative professional well-versed in producing high-quality spreadsheets, reports and presentations Proven history of success in event coordination, staff supervision and office workflow management.
Overview
16
16
years of professional experience
Work History
Admin Executive
NWK FRESH FOOD SDN BHD
01.2021 - 12.2023
- Collected data, input records, and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Enhanced office efficiency by streamlining file management processes, resulting in more organized digital archive system.
- Coordinated events and worked on ad hoc projects.
- Worked with senior management to initiate new projects and assist in various processes.
Sales Coordinator
FARMER FRESH MEAT RETAIL SHOP SDN BHD
03.2013 - 12.2017
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Built relationships with customers and community to establish long-term business growth.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Finance Executive
PUBLIC MUTURE BERHAD
03.2008 - 06.2012
- Educated clients on various investment products and tax-saving strategies, empowering informed decisionmaking.
- Drafted comprehensive financial plan to offer recommendations and supporting data.
- Conducted thorough risk assessments, ensuring appropriate asset allocation aligned with clients'' risk tolerance levels.
- Coached and advised clients in business plans and processes to achieve profit objectives.
- Developed recommendations specific to client's financial situation on variety of topics.
- Provided exceptional customer service, fostering positive word-of-mouth referrals from satisfied clients.
- Analyzed financial needs of clients and developed tailored strategies to meet goals.
- Advised clients on investments, retirement and estate planning.
- Assisted clients with budgeting and cash flow management.
- Researched and evaluated potential investment products for clients.
- Researched current economic trends and investment opportunities to stay abreast of financial markets.
Education
High School Diploma -
SHEN JAI HIGH SCHOOL
Ipoh, Perak, Malaysia 04.2001 -
Skills
Administrative management
New employee orientations
Database coordination
File management
Logistical planning
Customer service
Customer relations
Data evaluation
Document management
Order processing
Microsoft office
Problem-solving abilities
Multitasking Abilities
Excel spreadsheets
Report analysis
Goal minded
Software
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Intermediate (B1)
Timeline
Admin Executive
NWK FRESH FOOD SDN BHD
01.2021 - 12.2023
Sales Coordinator
FARMER FRESH MEAT RETAIL SHOP SDN BHD
03.2013 - 12.2017
Finance Executive
PUBLIC MUTURE BERHAD
03.2008 - 06.2012
High School Diploma -
SHEN JAI HIGH SCHOOL
04.2001 -