SANTHOSH KUMAR KUPPUSAMY
Wallington,UK
Summary
Accomplished data analyst with expertise in SQL, Python, and R, specialising in AI-assisted analytics and data automation. Proficient in data visualisation using Power BI and Excel, with a strong ability to create compelling data stories. Experienced in utilising tools such as AutoRek, Jira, and Google Analytics to drive business insights and process improvements. Adept at financial reconciliation and statistical analysis, with a focus on enhancing workflow efficiency through automation. Committed to leveraging technical skills for impactful stakeholder communication and problem-solving.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Junior Data Analyst (Apprenticeship)
VJSAR Pvt Ltd (Client: Beazley)
London, UK
12.2024 - 12.2025
- Reconciled and analysed daily financial datasets using AutoRek, maintaining a high level of accuracy and timely processing.
- Conducted data validation and exception monitoring to identify, investigate, and resolve discrepancies independently.
- Investigated unmatched transactions and escalated complex issues to relevant teams for prompt resolution.
- Resolved over 90% of internal user queries independently using AutoRek and supporting tools.
- Managed Jira tickets relating to incidents, change requests, and data corrections, helping to improve turnaround times.
- Generated performance reports using SQL and Excel to support reconciliation and process improvement.
- Maintained process documentation and supported the onboarding of new team members.
- Leveraged AI-powered tools and automation techniques to streamline reconciliation workflows and improve reporting efficiency.
- Utilised AI-assisted analysis and advanced Excel functions to accelerate issue investigation and support faster decision-making.
- Improved operational productivity by automating repetitive validation and reporting tasks using SQL, Excel, and AI-enhanced workflows.
Business Development Executive
ALGORITZ WEB TECHNOLOGIES
Chennai, India
09.2022 - 08.2023
- Converted 40+ business leads, contributing to a 25% increase in client acquisition within 12 months.
- Generated and qualified leads through targeted outreach and follow-up campaigns.
- Negotiated contracts and successfully onboarded 20+ clients.
- Collaborated with cross-functional teams to deliver tailored digital solutions aligned with client needs.
Helpdesk Executive
SCHIIMA SYSNET AND SYSTEMS
Chennai
09.2021 - 04.2022
- Logged and managed over 100 incident tickets weekly, ensuring accurate documentation and timely resolution.
- Diagnosed and resolved hardware, software, and network issues with minimal escalation.
- Escalated complex technical issues to senior engineers, ensuring effective handover and follow-up.
- Collaborated with technical teams to improve service efficiency and support knowledge sharing.
Education
MSc - Business Analytics
UNIVERSITY OF SURREY
Guildford, Surrey, UK 09.2023 - 10.2024
BSc - Electronics and Instrumentation Engineering
ANNA UNIVERSITY
Chennai, India 07.2016 - 11.2020
Skills
- Technical Skills: SQL, Python (Pandas, NumPy), R, AI-assisted analytics, data automation, prompt engineering
- Data Visualisation & Reporting: Power BI, DAX, Excel (PivotTables, VLOOKUP, reporting dashboards), data storytelling
- Tools & Platforms: AutoRek, Jira, SPSS, SAS Viya, Jupyter Notebook, Google Analytics, ChatGPT, Microsoft Copilot, CRM systems
- Core Skills: Data analysis, financial reconciliation, dashboard reporting, statistical analysis, workflow automation, process improvement, stakeholder communication, problem-solving, business insights generation
PROJECT
User Behaviour Analysis in Online Education Platforms
Analysed student engagement, satisfaction, and course completion trends across online learning platforms using SPSS and Excel. Applied Community of Inquiry (CoI) and Self-Determination Theory (SDT) frameworks to evaluate learner behaviour and identify factors affecting retention and performance. Generated data-driven insights and recommendations to improve course design, user experience, and learning outcomes.
Timeline
Junior Data Analyst (Apprenticeship)
VJSAR Pvt Ltd (Client: Beazley)
12.2024 - 12.2025
MSc - Business Analytics
UNIVERSITY OF SURREY
09.2023 - 10.2024
Business Development Executive
ALGORITZ WEB TECHNOLOGIES
09.2022 - 08.2023
Helpdesk Executive
SCHIIMA SYSNET AND SYSTEMS
09.2021 - 04.2022
BSc - Electronics and Instrumentation Engineering
ANNA UNIVERSITY
07.2016 - 11.2020