SANTHIYA APPASAMY
Bandar Puncak Alam
Summary
Proactive professional with strong communication, leadership, and problem-solving skills. Committed to delivering quality and driving continuous improvement through innovative solutions. Utilises academic knowledge and industry experience to create value and support organisational objectives.
Overview
3
3
Languages
12
12
years of professional experience
Work History
Sales Admin & Accounts Executive
Pinnacle Foods(M) Sdn Bhd
01.2023 - Current
- Accounts Payable (AP): Review and verify vendor invoices, process supplier payments, and check employee expense claims for accuracy and proper documentation.
- Accounts Receivable (AR): Manage customer billings, issue and distribute Statements of Account (SOA), monitor outstanding balances, track collections, and follow up on overdue payments.
- Bank Reconciliation: Reconcile company bank statements with accounting records to ensure all receipts, payments, transfers, and bank transactions are accurately recorded.
- System Reconciliation: Reconcile accounting/ERP system records with supporting documents and transaction records.
- Monthly Sales Report: Prepare and consolidate monthly sales reports by customer, outlet, product, or sales channel.
- Managed Modern Trade accounts, tracking listing fees, A&P expenses, and operational costs to ensure accurate financial management.
- Assisted Modern Trade Team with daily order processing and fulfilment tasks to support timely delivery and customer satisfaction.
- Maintain and update customer stock codes, pricing records, and related information in the company ERP system.
- Verify sales orders, invoices, credit notes, debit notes, and other relevant documents to ensure accuracy before processing.
- Monitor customer accounts and coordinate with the Sales Team.
- Prepare and maintain proper documentation for order processing.
- Ensured accuracy of financial and customer records through regular updates and audits.
- Liaise with customers, suppliers, Sales Team, and internal departments regarding account, billing, payment, and order-related matters.
- Prepared account-related reports by gathering and analysing pertinent data to facilitate informed decision-making.
Sales Executive
JMG TRADING SDN BHD
01.2021 - 01.2023
- Regularly met and exceeded sales quotas and targets, contributing to overall revenue growth.
- Established and nurtured relationships with new and existing clients, enhancing customer loyalty.
- Tracked sales performance, generated reports, and analysed data to refine sales strategies.
- Staying up-to-date on market trends, competitor activities, and emerging opportunities.
- Achievements/Tasks
Administrative Executive
Compugraphic Media Sdn Bhd
01.2017 - 01.2021
- Responding to phone calls and emails, managing correspondence, and liaising with internal and external stake holders.
- Maintained accurate records, files, and databases to ensure compliance and streamline access.
- Identified and resolved issues efficiently, enhancing workflow and team collaboration.
- Developed business case and cash benefits statements to support Training Approval Flow Automation.
- Documented key achievements and tasks to showcase performance.
TEACHER
Smart Reader kids
01.2015 - 01.2017
- Teaching foundational skills like letter recognition, phonics, numbers, and basic science concepts.
- Designing and executing lesson plans that incorporate various teaching methods, including play-based learning, art, music, and outdoor activities.
- Evaluated student progress through observations, assignments, and formative assessments, communicating findings to parents to support child's development.
- Maintained open communication with parents, providing updates on child's progress and proactively addressing concerns to foster a supportive learning environment.
- Participated in professional development opportunities, enhancing knowledge of best practices in early childhood education to improve teaching effectiveness.
- Achievements/Tasks
Education
Diploma - Business Management
Mitra Education College
Kuala Lumpur, 1401-2017
PMR & SPM Graduate -
SMK Subang Bestari
01-2014
UPSR Graduate -
SJK(T) RRI Sungai Buloh
01-2009
Skills
- AutoCount software
- Computer literacy
- Attention to detail
- Client relationship management
- Time management
- Teamwork
- Adaptability
- Flexibility
- Problem - solving
- Communication
LANGUAGES
English Full Professional Proficiency
Tamil Professional Working Proficiency
Malay Professional Working Proficiency
REFERENCES
- Ms.Daarsiiny, HR Executive, hr4@pinnaclefoods.com.my, 01156411698, Pinnacle Foods (M) Sdn Bhd
- Ms.Winnie wong, HR Executive, hr.cgroup@gmail.com.my, 03-6550 3230, Compugraphic Media Sdn Bhd
INTERESTS
Learning new skills, Watching movies, Travelling, Reading books
Timeline
Sales Admin & Accounts Executive
Pinnacle Foods(M) Sdn Bhd
01.2023 - Current
Sales Executive
JMG TRADING SDN BHD
01.2021 - 01.2023
Administrative Executive
Compugraphic Media Sdn Bhd
01.2017 - 01.2021
TEACHER
Smart Reader kids
01.2015 - 01.2017
Diploma - Business Management
Mitra Education College
PMR & SPM Graduate -
SMK Subang Bestari
UPSR Graduate -
SJK(T) RRI Sungai Buloh