SAMUNDESWARY RAJADERAN
Pelabuhan Klang
Summary
Seeking a suitable job where I will use my skills in data entry and switchboard as well as my experience with Microsoft Office and Excel. To use my skills and education to contribute towards developing and expanding business opportunities, with the chance to advance to a management role in the future.
Overview
4
4
Languages
2027
2027
years of professional experience
Work History
Documentation executive
KC forwarding Sdn Bhd
Klang Selangor, Malaysia
09.2022 - Current
- Managed document filing, indexing, version control, and retrieval to ensure accurate and up-to-date records.
- Reviewed documents for accuracy, completeness, formatting, and compliance with company procedures.
- Coordinated with internal departments to verify and update required documentation, enhancing accuracy and reliability of records.
- Maintained both physical and electronic filing systems for easy document access and retrieval.
- Organised and maintained company documents, records, reports, and correspondence to ensure easy access and compliance.
- Monitored document submission deadlines, following up with relevant departments to ensure timely compliance and avoid delays.
- Ensured proper document naming, categorisation, tracking, and archiving.
- Handled confidential and sensitive information in accordance with company policies.
- Assisted with audits by preparing and providing requested documentation and records.
- Prepared reports, spreadsheets, letters, and other administrative documents.
- Used Microsoft Word, Excel, PowerPoint, Outlook, and document management systems for daily administrative tasks.
ADMIN (CLERICAL & ADMIN)
JG DIRECT (M) SDN BHD
- Managed daily operations of insurance agency
- Issued formal correspondence to clients
- Updated status and renewal dates for insurance policies
- Issued insurance cover notes for general and life insurance holders online
- Attended training and courses to enhance professional knowledge and skills
CUSTOMER SERVICE OFFICER
TENAGA ED SDN BHD
- ARCHIVED 93.8%OF TOTAL CUSTOMERS SATISFACTION BY SOLVING THE INQUIRIES ON THE FIRST CALL. Curriculum vitae
- Resolved customer dissatisfaction related to company products and services.
- Resolved escalated cases from junior staff, ensuring timely resolutions for customer issues.
- Monitored incoming and outgoing emails regarding technical issues from customers to facilitate effective communication.
- Managed technical team communications via email to resolve issues.
- Participated in monthly management meetings to contribute to strategies for enhancing company performance.
- PREPARE MONTHLY DEPARTMENT PERFORMANCE REPORT TO MANAGER
Admin clerk & receptionist
VAZEER AKBAR MAJID &CO
- Streamlined filing system for important documents to enhance retrieval efficiency
- Handled photocopying documents, updating files and faxing communications for staff.
- Assisted with the preparation of reports and presentations to support management decision-making.
- Managed daily office operations and administrative support for the department to maintain efficiency.
As a teacher
SMART READER KIDS DESA AMAN PURI
AS A COUNSELLER MARKETING DEPARTMENT
CQ BREYER COLLEGE
AS A COMPANY SECRETARY
HISHAMUDDIN AND PARTNERS
Education
HUMANITIES / LIBERAL ARTS
SEK. MEN. KEB RAWANG
01-2013
DIPLOMA - BUSINESS STUDIES / ADMINISTRATION / MANAGEMENT
GOON INSTITUTION
FOUNDATION IN EARLY CHILDHOOD EDUCATION
SMART READER INTERNATIONAL COLLEGE
Skills
- Advanced Proficiency in
- - MS WORD
- - MS EXCEL
- - MS PowerPoint
- Document management
- Regulatory compliance
- Analytical and detail-oriented
- Time management
- Fluent English
- Customer service skills
- Communication and negotiation
- Able to work in team
- Interaction at all levels
- Quick Learner
- Can be work under minimum pressure
- Able to travel
LANGUAGES
(PROFICIENCY : 0=POOR - 10=EXCELLENT)
Bahasa Malaysia 10 10
English 10 10
Tamil 10 10
REFERENCES
MALANI, RAMOO, Legislation Secretary, 01111212856, Krish Maniam And Co
MISCELLANEOUS
- EXPECTED SALARY
- MYR 2800 – MYR 3000 (Negotiable)
- TRANSPORT
- Poses own transport
Timeline
Documentation executive
KC forwarding Sdn Bhd
09.2022 - Current
ADMIN (CLERICAL & ADMIN)
JG DIRECT (M) SDN BHD
CUSTOMER SERVICE OFFICER
TENAGA ED SDN BHD
Admin clerk & receptionist
VAZEER AKBAR MAJID &CO
As a teacher
SMART READER KIDS DESA AMAN PURI
AS A COUNSELLER MARKETING DEPARTMENT
CQ BREYER COLLEGE
AS A COMPANY SECRETARY
HISHAMUDDIN AND PARTNERS
HUMANITIES / LIBERAL ARTS
SEK. MEN. KEB RAWANG
DIPLOMA - BUSINESS STUDIES / ADMINISTRATION / MANAGEMENT
GOON INSTITUTION
FOUNDATION IN EARLY CHILDHOOD EDUCATION
SMART READER INTERNATIONAL COLLEGE