Ruthe Maniam
Community Manager
Seremban
Summary
Dedicated Community Manager looking for an opportunity to work for reputable company where my skills and experience will be of value. Developing and implementing community strategies and plans. Identifying and addressing community issues and concerns
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 4 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Credit Controller | Community Manager
MX Global Sdn Bhd
10.2023 - 10.2024
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Increased customer satisfaction by proactively checking payments and providing comprehensive options.
- Maintained accurate financial records, ensuring compliance with internal policies and external regulations.
- Engaged closely with finance department to guarantee smooth payment processing experience for clients.
- Achieved improved collection rates through strategic account management and regular client follow-ups.
- Worked with 4 executives to create annual budget and track actual expenses against projected expenses.
Senior Admin Executive | Community Manager
MX Global Sdn Bhd
01.2023 - 09.2023
- Coordinated seamless onboarding experiences for new hires to ensure were properly equipped with the necessary tools to succeed in their roles from day one.
- Ensured the protection of sensitive data by managing confidential information with strict discretion.
- Achieved successful event execution by meticulously planning and coordinating logistics for conferences and workshops.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Oversaw inventory management, maintaining optimal supply levels while minimizing waste and unnecessary expenses.
- Administer the recruitment and selection process, including posting job vacancies, screening resumes, conducting interviews, and making job offers
- Led, directed, managed and mentored 4 administrative staff members.
Admin Cum Human Resource Executive
IMT Smart Things Sdn Bhd
10.2021 - 12.2022
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Optimized hiring processes to accelerate the recruitment of skilled candidates.
- Optimized payroll processes for increased accuracy and timely compensation delivery to employees.
- Elevated workplace safety through the creation of robust policies and effective procedures.
- Delivered comprehensive HR training workshops to employees at all organizational levels.
Admin Executive
Imt Smart Things Sdn Bhd
01.2021 - 10.2021
- Achieved compliance with regulations through diligent audits and meticulous record-keeping.
- Enhanced operational efficiency by managing daily activities and negotiating favorable contracts with vendors.
- Streamlined invoice processing, implementing automated system that reduced payment delays and improved vendor relations.
- Gathered records, data inputs, and safeguarded electronic documents efficiently.
- Coordinated meetings and appointments while systematically organizing materials and room setups.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
Supply Chain Management Intern
Mydin Headquarters
01.2020 - 12.2020
- Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints
- Challenged teams to improve performance within distribution network to meet inventory targets
- Established vision and master plan for regional supply chain end-to-end structure, sourcing and delivery
- Participate in process improvement initiatives discussion to work on improvement plans and documentation
Education
BBA - Business Administration - Major In Finance
UNITAR International University
Petaling Jaya 01.2022 - 12.2024
Diploma - Business Management
Spectrum International University College
Subang Jaya 04.2018 - 12.2020
Skills
Continuous improvement mindset
Attention to detail
Microsoft office
Human resources administration
Multitasking Abilities
Team leadership
Verbal and written communication
Task prioritization
Supply chain optimization
Administrative support
Timeline
Credit Controller | Community Manager
MX Global Sdn Bhd
10.2023 - 10.2024
Senior Admin Executive | Community Manager
MX Global Sdn Bhd
01.2023 - 09.2023
BBA - Business Administration - Major In Finance
UNITAR International University
01.2022 - 12.2024
Admin Cum Human Resource Executive
IMT Smart Things Sdn Bhd
10.2021 - 12.2022
Admin Executive
Imt Smart Things Sdn Bhd
01.2021 - 10.2021
Supply Chain Management Intern
Mydin Headquarters
01.2020 - 12.2020
Diploma - Business Management
Spectrum International University College
04.2018 - 12.2020
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