RUSLINA BINTI KAMARUDDIN
SENIOR OPERATIONS & MAINTENANCE
Selangor
Summary
Head of Signalling & Communication leading maintenance and engineering management for rail signalling and communication assets. Drives asset reliability, safety compliance, manpower planning and budget control through preventive and corrective maintenance planning, while coordinating upgrades and CAPEX proposals to sustain operational availability. Partners with internal teams and stakeholders to reduce disruption and improve service performance.
Overview
31
31
years of professional experience
Work History
HEAD OF SIGNALLING & COMMUNICATION – SHAH ALAM LINE
RAPID RAIL SDN. BHD.
11.2024 - Current
- Responsible for the maintenance and engineering management of signalling and communication assets, with focus on system reliability, operational availability, safety and regulatory compliance.
- Key Responsibilities
- Lead preventive and corrective maintenance activities in accordance with approved maintenance plans and schedules.
- Provide technical direction and guidance to maintenance personnel.
- Plan manpower requirements and optimise workforce deployment.
- Manage engineering resources including spare parts, consumables, tools, equipment, services and PPE.
- Monitor and control departmental maintenance expenditure within approved budgets.
- Ensure maintenance activities comply with IMS requirements, safety standards and applicable Malaysian regulations.
- Identify asset upgrading, renewal and replacement requirements.
- Develop and propose CAPEX projects to improve asset reliability and lifecycle performance.
- Monitor maintenance performance, asset reliability and service availability.
- Coordinate with internal departments and stakeholders to minimise operational disruption.
- Support continuous improvement initiatives to improve maintenance effectiveness and operational performance.
DEPOT HEAD – BRT SUNWAY LINE
RAPID BUS SDN. BHD.
02.2023 - 10.2024
- Key Responsibilities
- Led overall depot and regional operations in line with organisational strategic objectives.
- Managed operational performance and ensured achievement of established KPIs.
- Prepared and monitored annual operations and maintenance budgets.
- Analysed operational and maintenance expenditure to identify cost-saving opportunities.
- Led multidisciplinary operations teams and maintained high standards of performance and discipline.
- Planned and monitored preventive and corrective maintenance programmes for bus fleets.
- Coordinated depot and hub upgrading, improvement and maintenance works.
- Managed operational support services and resolved service delivery issues.
- Coordinated activities between depots and divisions to improve operational effectiveness.
- Led depot self-assessment and Quality Improvement Plan activities.
- Developed employees through training, coaching, mentoring and succession planning.
- Maintained effective relationships with government agencies, local authorities, community leaders, Sunway Group and other stakeholders.
- Supported initiatives to improve revenue and ridership.
- Managed promotional activities involving My50, My100 and concession cards.
DEPOT HEAD – SHAH ALAM
RAPID BUS SDN. BHD.
02.2021 - 02.2023
- Key Responsibilities
- Led overall depot and regional operations in line with organisational strategic objectives.
- Managed operational performance and ensured achievement of established KPIs.
- Prepared and monitored annual operations and maintenance budgets.
- Analysed operational and maintenance expenditure to identify cost-saving opportunities.
- Led multidisciplinary operations teams and maintained high standards of performance and discipline.
- Planned and monitored preventive and corrective maintenance programmes for bus fleets.
- Coordinated depot and hub upgrading, improvement and maintenance works.
- Managed operational support services and resolved service delivery issues.
- Coordinated activities between depots and divisions to improve operational effectiveness.
- Led depot self-assessment and Quality Improvement Plan activities.
- Developed employees through training, coaching, mentoring and succession planning.
- Maintained effective relationships with government agencies, local authorities, community leaders, Sunway Group and other stakeholders.
- Supported initiatives to improve revenue and ridership.
- Managed promotional activities involving My50, My100 and concession cards.
DEPOT HEAD – BRT SUNWAY LINE
RAPID BUS SDN. BHD.
08.2018 - 02.2021
- Key Responsibilities
- Led overall depot and regional operations in line with organisational strategic objectives.
- Managed operational performance and ensured achievement of established KPIs.
- Prepared and monitored annual operations and maintenance budgets.
- Analysed operational and maintenance expenditure to identify cost-saving opportunities.
- Led multidisciplinary operations teams and maintained high standards of performance and discipline.
- Planned and monitored preventive and corrective maintenance programmes for bus fleets.
- Coordinated depot and hub upgrading, improvement and maintenance works.
- Managed operational support services and resolved service delivery issues.
- Coordinated activities between depots and divisions to improve operational effectiveness.
- Led depot self-assessment and Quality Improvement Plan activities.
- Developed employees through training, coaching, mentoring and succession planning.
- Maintained effective relationships with government agencies, local authorities, community leaders, Sunway Group and other stakeholders.
- Supported initiatives to improve revenue and ridership.
- Managed promotional activities involving My50, My100 and concession cards.
HEAD OF MAINTENANCE – BRT SUNWAY LINE
RAPID BUS SDN. BHD.
06.2015 - 07.2018
- Lead maintenance activities covering BRT stations, depot assets, electric buses and workshop infrastructure.
- Developed and implemented maintenance strategies, procedures and safety guidelines.
- Established engineering KPIs and monitored departmental performance.
- Developed comprehensive maintenance plans for electric buses to achieve required daily fleet availability.
- Managed workshops, facilities, tools, equipment and technical resources.
- Planned and controlled annual maintenance budgets.
- Monitored expenditure and ensured maintenance activities remained within approved budgets.
- Improved engineering efficiency, asset reliability and cost effectiveness.
- Conducted staff performance reviews, coaching and mentoring.
- Developed succession and employee development plans.
- Analysed electric bus operational and maintenance data for management reporting.
- Coordinated with authorities, government agencies, Sunway Group and other stakeholders.
SCHEDULER – WAYSIDE, AMPANG LINE
RAPID RAIL SDN. BHD.
01.2010 - 05.2015
- Planned weekly, monthly and annual preventive maintenance schedules using SAP.
- Generated and monitored preventive maintenance work orders.
- Coordinated maintenance permit meetings with relevant departments.
- Planned technical training programmes with Rail Academy.
- Maintained preventive and corrective maintenance records for asset history and auditing.
- Prepared KPI, CAPEX, OPEX and electricity expenditure reports.
- Supported OPEX monitoring and budget control.
- Managed purchase requisitions and monitored procurement progress.
- Supported SAP administration and end-user activities.
- Maintained engineering documentation in accordance with ISO requirements.
- Coordinated cross-functional activities to improve engineering work processes.
LEAD HAND – AFC SYSTEM, AMPANG LINE
RAPID RAIL SDN. BHD.
01.2008 - 01.2010
- Supervised preventive and corrective maintenance of Automatic Fare Collection systems.
- Responded to breakdowns and restored equipment availability.
- Troubleshot AFC system failures up to Level 2.
- Supervised technical maintenance teams and coordinated corrective actions.
- Coordinated defective module replacement and workshop repair.
- Supported installation, testing and commissioning of AFC equipment.
- Participated in new AFC projects and equipment upgrading.
- Ensured compliance with AFC maintenance standards and procedures.
TECHNICIAN – AFC SYSTEM
STAR LRT SDN. BHD.
12.1995 - 01.2008
- Performed preventive and corrective maintenance of AFC systems and equipment.
- Responded to equipment breakdowns and restored system functionality.
- Troubleshot system and equipment failures.
- Conducted installation, testing and commissioning.
- Supported new AFC projects and technical implementation.
- Ensured maintenance activities complied with approved plans, budgets and procedures.
Education
Diploma - Electronic Communication
Polytechnic Ungku Omar
01-1995
Certificate - Computer Technology
Polytechnic Ungku Omar
01-1994
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Sri Kampar, Perak
Perak01-1991
Sijil Rendah Pelajaran (SRP) - undefined
Sekolah Menengah Sri Kampar, Perak
Perak01-1989
Skills
Operational performance management
Staff performance management
Stakeholder management
Service delivery management
Government relations
Preventive and corrective maintenance
Maintenance planning
Annual budgeting
CAPEX/OPEX planning
Asset reliability
PROFESSIONAL TRAINING & DEVELOPMENT
- Leadership, Management & Improvement
- Yellow & Green Belt Six Sigma Training – 2023
- Finance, Budgetary & Entrepreneurship Skills for Leaders – 2018
- Risk Management Training Programme – 2019
- ICC Workshop – Prasarana PMO, 2019
- Creative Thinking & Problem Solving – 2014
- HR Essentials for Non-HR – 2015
- Safety, Quality & Compliance
- ISO 27001 ISMS Assets & Risk Assessment – 2019
- IMS: Environmental Aspect & Impact Assessment – 2019
- Electrical Safety & Electricity Supply Act Compliance – Energy Commission, 2017
- 5S Training – MPC, 2013
- Technical & Digital
- MCSA – Installing & Configuring Windows Server 2016 – 2016
- Electrical Engineering for Non-Electrical Personnel – 2016
- Integrated & Informed Modelling Workshop – UTM, 2016
- SAP Maintenance System exposure
- AFC System Maintenance & Troubleshooting
- Electric Bus Operations & Maintenance
- Transport & Energy
- Coach for SLDN on Electric Bus – 2017
- Building Nation Towards Clean Energy – Monash University, 2018
- Sustainable Transport Study Visit – Scania, Stockholm, Sweden
- Communication & Professional Development
- Business Communication at the Workplace – 2014
- Mengubah Corak Minda – KL Strategic Change Consulting, 1999
- Electronic in Manufacturing Environment – MFI, 1999
CAREER ACHIEVEMENTS & PROJECT EXPERIENCE
- Participated in a Sustainable Transport Study Visit at Scania, Stockholm, Sweden.
- Participated in the Building Nation Towards Clean Energy programme at Monash University.
- Participated in Anugerah Inovasi Negeri Selangor 2017.
Timeline
HEAD OF SIGNALLING & COMMUNICATION – SHAH ALAM LINE
RAPID RAIL SDN. BHD.
11.2024 - Current
DEPOT HEAD – BRT SUNWAY LINE
RAPID BUS SDN. BHD.
02.2023 - 10.2024
DEPOT HEAD – SHAH ALAM
RAPID BUS SDN. BHD.
02.2021 - 02.2023
DEPOT HEAD – BRT SUNWAY LINE
RAPID BUS SDN. BHD.
08.2018 - 02.2021
HEAD OF MAINTENANCE – BRT SUNWAY LINE
RAPID BUS SDN. BHD.
06.2015 - 07.2018
SCHEDULER – WAYSIDE, AMPANG LINE
RAPID RAIL SDN. BHD.
01.2010 - 05.2015
LEAD HAND – AFC SYSTEM, AMPANG LINE
RAPID RAIL SDN. BHD.
01.2008 - 01.2010
TECHNICIAN – AFC SYSTEM
STAR LRT SDN. BHD.
12.1995 - 01.2008
Sijil Rendah Pelajaran (SRP) - undefined
Sekolah Menengah Sri Kampar, Perak
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Menengah Sri Kampar, Perak
Certificate - Computer Technology
Polytechnic Ungku Omar
Diploma - Electronic Communication
Polytechnic Ungku Omar