QUEENIE WONG

Managed key responsibilities across Success Span and Kobakti to support overall business objectives.

• Reviewed payroll and telesales commission calculations to ensure accuracy
• Prepared administrative payroll summaries and statutory reports including EA records
• Monitored statutory payments, costing reports, and telesales performance
• Assisted in audit processes by preparing supporting documents and resolving audit queries
• Supported ad-hoc assignments as required by management

Success Span (Key Responsibilities)

• Performed bookkeeping and recorded transactions using SQL Accounting System, including self-billed e-invoice submissions
• Issued tax invoices to other cooperatives
• Recognised commission income and performed adjustments for accruals and prepayments
• Conducted monthly bank reconciliations and finalized full set of accounts
• Prepared audit schedules including account notes, depreciation summaries, and hire purchase (HP) interest summaries
• Organised expense documents and supported costing report preparation
• Followed up on missing e-invoices for staff claims

Kobakti (Key Responsibilities)

• Verified monthly collection records and managed follow-up on NPL customers
• Managed customer refund processes upon loan settlement
• Followed up on overdue instalments via manual collection
• Organised and maintained financial documentation for monthly review
• Reviewed CTOS and Spekar reports and processed customer loan disbursements to ensure accuracy and compliance
• Monitored and managed koperasi cash flow for customer loan disbursements and operational expenses
• Handled customer service matters including refunds, instalment issues, and general inquiries via email and phone
• Coordinated with banks and cooperatives to resolve fund and disbursement issues

• Prepare annual / quarterly management account
• Liaise with customer for queries in accounts & documents
• Prepared and submitted Form B, BE, and E for compliance purposes

• Prepared annual and quarterly management accounts for financial reporting
• Liaised with customers to resolve queries regarding accounts and documents
• Prepared and submitted Form B, BE, and GST for compliance