Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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PUVANA RAGOO

CUSTOMER SERVICE/ SALES REPRESENTATIVE
PUCHONG

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience
3
3
Languages

Work History

ADMIN

KPMC PUCHONG
11.2023 - 05.2024
  • Created and maintained databases to track and record customer data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

RECOVERY OFFICER(TEAM LEADER

P&A SMART SOLUTION SDN BHD
04.2016 - 08.2023
  • Negotiated payment plans with account holders, facilitating more manageable repayment options for debtors while ensuring timely payments for clients.
  • Achieved performance goals on consistent basis.
  • Acted as a team leader in group collection target, delegating tasks and providing feedback.

CLERK

VINORRA SDN BHD
02.2013 - 12.2013
  • Compiled and analyzed data to produce reports.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reviewed files, records and other documents to obtain information to respond to requests.

RETAIL STORE ASSISTANT (PART TIME)

SARANZ ENDRUMVELLI IMPEX TRADING
03.2012 - 02.2013
  • Greeted customers, identified needs and provided product advice.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

CASHIER

ECONSAVE
11.2011 - 04.2012
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Performed cash, card and check transactions to complete customer purchases.

Education

MALAYSIAN HIGHER SCHOOL CERTIFICATE (STPM)

SEKOLAH MENENGAH KEBANGSAAN DATUK MANSOR
BAHAU NEGERI SEMBILAN
04.2014

SPM

SEKOLAH MENENGAH KEBANGSAAN BAHAU
BAHAU NEGERI SEMBILAN
03.2011

Skills

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Software

MICROSOFT OFFICE/WORD

Interests

COOKING AND LISTENING TO MUSIC

LEARNING AND TEACHING RELATED TO SCI-FICTION

Timeline

ADMIN

KPMC PUCHONG
11.2023 - 05.2024

RECOVERY OFFICER(TEAM LEADER

P&A SMART SOLUTION SDN BHD
04.2016 - 08.2023

CLERK

VINORRA SDN BHD
02.2013 - 12.2013

RETAIL STORE ASSISTANT (PART TIME)

SARANZ ENDRUMVELLI IMPEX TRADING
03.2012 - 02.2013

CASHIER

ECONSAVE
11.2011 - 04.2012

MALAYSIAN HIGHER SCHOOL CERTIFICATE (STPM)

SEKOLAH MENENGAH KEBANGSAAN DATUK MANSOR

SPM

SEKOLAH MENENGAH KEBANGSAAN BAHAU
PUVANA RAGOOCUSTOMER SERVICE/ SALES REPRESENTATIVE