Mohana Tamil Selva
Klang
Summary
Proven administrative professional with a track record of enhancing operational efficiency at MAJLIS DAERAH TAMPIN. Skilled in database management and exceptional communication, adept at streamlining office operations and improving decision-making processes. Demonstrated ability to lead teams and manage customer relations effectively, contributing to increased satisfaction and productivity.
Overview
5
5
years of professional experience
Work History
Admin
MAJLIS DAERAH TAMPIN
TAMPIN
01.2022 - 12.2024
- Manage the receipt of Avenue (Assessment of MDT).
- Manage the parking compound monthly pass, reserved parking.
- To assist in departmental daily operations.
- Responding to and resolving customer complaints and concerns.
- Excellent communication is necessary to interact with team members and customers.
- Take cash, credit, and debit payments.
- Compiled data from multiple sources into comprehensive reports for management review.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Managed office supplies inventory and placed orders when necessary.
- Performed data entry tasks into computer databases from paper documents.
- Assisted with day-to-day operations.
- Responded promptly to customer complaints in a professional manner.
Human Resources Officer
MALAYSIAN AIRPORT HOLDING BERHAD
SEPANG
10.2019 - 03.2020
- Sourcing and selection.
- Filtering candidates follows the requirement.
- Handling the interview process.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Organized job fairs or career events as part of recruitment efforts.
Education
Bachelor of Arts - Bachelor of Human Resource Management
University of Selangor
Shah Alam10.2018
STPM
SMK TUNKU BESAR TAMPIN
TAMPIN, NEGERI SEMBILAN12.2014
SPM
SMK TUNKU SYED IDRUS
TAMPIN, NEGERI SEMBILAN12.2011
Skills
- Teamwork
- Database management
- Goal setting
- Office management
- Administrative support
- Information management
- Decision-making
- Document management
- Data entry
- MS office
- Filing system organization
- Customer service
- Cash Management
- Communication skills
- ePBT system
- Ispeks and Epens system
References
Mohd Azrul Fuad Bin Adnan, Majlis Daerah Tampin, 0192024745
Personal Information
- Nationality: Malaysian
- Driving License: B2, D
Languages
Tamil
First Language
Tamil
Proficient (C2)
C2
Malay
Advanced (C1)
C1
English
Advanced (C1)
C1
Timeline
Admin
MAJLIS DAERAH TAMPIN
01.2022 - 12.2024
Human Resources Officer
MALAYSIAN AIRPORT HOLDING BERHAD
10.2019 - 03.2020
Bachelor of Arts - Bachelor of Human Resource Management
University of Selangor
STPM
SMK TUNKU BESAR TAMPIN
SPM
SMK TUNKU SYED IDRUS
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