Adobe Illustrator
PUTRI YUHAINIS LUTHFIAH ISMAIL
SENIOR EXECUTIVE OPERATION
CHERAS
Summary
Accomplished Senior Operation Executive with a proven track record at Seri Harmoni Haulage Sdn Bhd, enhancing operational efficiency and customer satisfaction. Skilled in logistics management and fostering teamwork, I have successfully negotiated contracts and led process improvements, significantly boosting performance and financial stewardship.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Senior Operation Executive
Seri Harmoni Haulage Sdn Bhd
08.2018 - Current
- Managing order that need to be loaded by the driver from one location to another
- Delivered consistently high-quality customer service experiences by driving adherence to best practices throughout all aspects of operation management.
- Established effective communication channels between departments, fostering collaboration and teamwork.
- Negotiated contracts with vendors and suppliers to secure favorable terms for the organization''s benefit.
- Managed budget planning, forecasting, and analysis activities for more informed decision-making processes and better financial stewardship.
- Strengthened customer relations by proactively interacting and nurturing valuable connections.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
BACHELOR OF MULTIMEDIA INDUSTRY (HONS)
UNIVERSITI SELANGOR
BESTARI JAYA01-2014
DIPLOMA IN MULTIMEDIA INDUSTRY (HONS)
UNIVERSITI SELANGOR (UNISEL)
BESTARI JAYA, SELANGOR 04.2001 -
Skills
Logistics management
Strategic planning
Report preparation
Schedule management
Meeting assistance
Teamwork and collaboration
Customer service
Excellent communication
Decision-making
Self motivation
Time management abilities
Organizational skills
Additional Information
- Actively member of Persatuan Seni Silat Cekak Malaysia (PSSCM)
- Served as an Instructor of PSSCM
- Served as the Secretary for Wanita Cekak PSSCM (2014 - 2022)
- Served as the Vice President 2 for Wanita Cekak PSSCM (2023 untill now)
- Served as Video Editor for PSSCM (2014 untill now)
Software
Adobe Premiere Pro
Adobe After Effects
Adobe Photoshop
Sports
I am very passionate in sports. Among the sports I enjoy participating in Running, Trail Running and Hiking. Additionally, I am actively involved in Archery under Triple H Archery Club and remain active to this day.
Timeline
Senior Operation Executive
Seri Harmoni Haulage Sdn Bhd
08.2018 - Current
DIPLOMA IN MULTIMEDIA INDUSTRY (HONS)
UNIVERSITI SELANGOR (UNISEL)
04.2001 -
BACHELOR OF MULTIMEDIA INDUSTRY (HONS)
UNIVERSITI SELANGOR