PUDI CIHIAH BINTI MAJUDIL
KOTA KINABALU
Summary
Detail-oriented finance professional managing SQL-based accounting, payroll processing, and bank reconciliations to ensure accurate financial records. Facilitates compliance and reporting through meticulous data entry and discrepancy resolution. Organises office administration and customer records to streamline operations and enhance service delivery across finance and insurance.
Overview
13
13
years of professional experience
Work History
Admin cum Account
Carwins Motor Trading
KOTA KINABALU, SABAH
10.2024 - Current
- Routine business data input
- Performing daily SQL-based accounting entries for all company transactions.
- Handled general insurance new business, renewals, and data entry for policy amendments.
- Overseeing CCM car rental instalments and UCD payroll processing.
- overseeing all responsibilities related to handling new customer information and vehicle delivery, frequently engaging in manual JPJ and E Auto transactions.
- Reconciled bank statements monthly, identifying discrepancies and rectifying them to maintain accurate financial records.
- Maintained petty cash for ad-hoc business expenses.
Administrator
Kawanku Motor Automobile Sdn Bhd
KOTA KINABALU, SABAH
10.2022 - 09.2024
- Managed client communications by answering phones and corresponding through email.
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Delivered high-quality customer service by addressing client enquiries, resolving issues, and maintaining satisfaction levels.
- Engaged with customers to understand their needs and provide assistance.
- Presented and clearly explained insurance policy options based on clients needs and goals. Car insurance, fire insurance , medical insurance and travel insurance.
- Managed daily office operations and administrative support for the department to maintain efficiency.
- Assisted in scheduling and managing car deliveries for new clients.
Admin Cum Account
Ritc Automobile
KOTA KINABALU, SABAH
06.2017 - 08.2022
- Supervised team of technicians in vehicle maintenance tasks, focusing on safety and efficiency.
- Handled customer complaints regarding vehicle issues, providing satisfactory resolutions.
- Responsible for overseeing stock levels for spare parts, engine oil, and transmission fluid.
- Processed employee payroll on a monthly basis, ensuring accuracy and compliance with regulations.
- Reconciled monthly bank statements and resolved discrepancies.
- Managed accounts payable and receivable, ensuring timely settlement of invoices and maximising cash flow.
Administrator
Rachel & Associates (AIA INSURANCE BHD)
KOTA KINABALU, SABAH
04.2014 - 02.2017
- Prepared slips, endorsements and policy wordings to support administrative processes for smooth back-office running.
- Monitored claim progress and updated customers regularly to ensure transparency.
- Complied with current confidentiality regulations in handling, processing and storing customer information for full compliance.
- Kept office documentation and filing system organised and updated.
- Managed end-to-end recruitment processes, from job posting creation to final offer negotiations, maximising candidate quality and fit.
- Monitored expiration dates of insurance policies to ensure timely renewals. and prompting premium payments.
HR Department Intern Position
Nexus Karambunai Resort
KOTA KINABALU, SABAH
07.2013 - 09.2013
- Supported managers with ad-hoc administration and queries.
- Documented interviews and candidate correspondence.
- Set up new files and assigned tracking numbers.
- Assisted in project management activities, including planning, execution, and monitoring, to meet objectives and deadlines.
Education
Diploma of Higher Education - Diploma in Tourism Management
Cosmopoint International College of Technology
Kota Kinabalu01-2013
Certificate of Higher Education - SPM
SPM
SMK Kolombong01-2009
Skills
- SQL accounting management
- Bank reconciliation
- Insurance policy administration
- Vehicle registration processing
- Office operations management
- Customer service
- Financial reporting
- Insurance processing
- Client communication
- Problem solving
- Cross-functional collaboration
- Administrative assistance
Timeline
Admin cum Account
Carwins Motor Trading
10.2024 - Current
Administrator
Kawanku Motor Automobile Sdn Bhd
10.2022 - 09.2024
Admin Cum Account
Ritc Automobile
06.2017 - 08.2022
Administrator
Rachel & Associates (AIA INSURANCE BHD)
04.2014 - 02.2017
HR Department Intern Position
Nexus Karambunai Resort
07.2013 - 09.2013
Diploma of Higher Education - Diploma in Tourism Management
Cosmopoint International College of Technology
Certificate of Higher Education - SPM
SPM