SITI NURAZLILIYANA MUSTAFA

• Documenting invoices

• Running payroll for housekeeping

• Managing the flow of petty cash

• Updating accounting databases

• Reporting any financial discrepancies to management

• Preparing sales invoices and relevant supporting documents

• Maintaining petty cash and staff claims on a timely basis

• Updating cash book on daily basis

• Assisting in month-end closing activities to ensure tally with financial statement

• Performing monthly AR & Bank reconciliations statement

• Administering proper coding and managing invoices and document all processes and systems

• Monitoring all account payable checks, preparing invoices for all and preparing updates on all accounts

• Maintaining files on all account receivables and updating records as required

• Managing obligations to suppliers, customers and third-party vendors

• Processing bank deposits

• Reconciling financial statements

Halal Compliance:

• Ensure all food and beverage offerings meet Halal certification requirements, including verifying the Halal status of ingredients and suppliers.

Record Keeping:

• Maintain accurate records of all Halal-related activities, including audits, inspections, and training sessions.

Documentation:

• Prepare and maintain relevant documentation for Halal certification processes.

Supplier Management:

• Work with kitchen and purchasing teams to ensure compliance with Halal standards and verify the Halal status of ingredients and suppliers.

Audits and Inspections:

• Assist with Halal audits and inspections, ensuring adherence to Halal standards.

Training:

• Assist with training employees on Halal procedures and standards.

Administrative Tasks:

• Perform general administrative tasks as needed, such as data entry, filing, and correspondence.

• Ability to ensure accuracy and precision in all tasks related to Halal compliance.

Customer Service:

• Greet customers warmly and seat them appropriately.

• Present menus and answer questions about dishes and specials.

• Take accurate food and beverage orders, relaying them to the kitchen staff.

• Serve food and beverages promptly and efficiently.

• Check on customers during their meal to ensure satisfaction.

• Handle complaints or concerns professionally and escalate issues to management when necessary.

Order Taking and Execution:

• Memorize the menu and be able to make recommendations.

• Take accurate orders, including any special requests or dietary needs.

• Communicate orders clearly to the kitchen staff.

• Ensure orders are delivered promptly and accurately.

Table Management:

• Set and clear tables efficiently.

• Maintain a clean and organized dining area.

Teamwork and Communication:

• Collaborate effectively with other restaurant staff and kitchen staff.

• Communicate effectively with customers and management.

• Be aware of restaurant policies and procedures.

Other Duties:

• Assist with opening and closing procedures.

• May be required to perform light cleaning tasks.

• Be adaptable to varying work schedules.

• Customer Service:
• Greet customers and provide a positive shopping experience.
• Answer customer questions about products, services, and store policies.
• Assist customers in finding products and making purchases.
• Handle customer inquiries and resolve issues.
• Maintain a clean and organized sales floor.
• Sales and Transactions:
• Promote products and services, and upsell or cross-sell items to customers.
• Maintain knowledge of current sales promotions and offers.
• Assist with inventory management, including stocking shelves and ensuring products are in stock.
• Store Operations:
• Maintain a clean and organized sales floor.
• Follow company policies and procedures.
• Assist with other tasks as needed, such as setting up displays or restocking shelves.

Payment Processing:

• Accurately process cash, credit card, debit card, and other payment methods.

• Issue receipts and ensure accurate transaction records.

• Handle cash drawer, ensuring accuracy and reconciliation at the end of each shift.

Customer Service:

• Greet customers warmly and provide friendly, efficient service.

• Answer customer questions about menu items, promotions, and procedures.

• Resolve customer issues and concerns promptly and professionally.

• Upsell or recommend menu items and promotions.

Operational Tasks:

• Maintain a clean and organized checkout area.

• Ensure proper operation of point-of-sale (POS) systems and other equipment.

• Follow established procedures for cash handling, security, and customer service.

• Assist with opening and closing duties, including setting up the cash register and stocking supplies.

• Prepare the menu accordingly to the customer.