Pek Wen Chew
Klang, Selangor
Summary
Experienced multiple fields and nature of careers was definitely an advantage of mine. Being able to connect the importance of all aspects in a work space. Hard working and curious personal, always excited to learn new knowledge. Personally also love to interaction with people, outgoing and well respected.
Overview
2026
2026
years of professional experience
1
1
Language
Work History
Coffee Shop Server
Seraph Awaken
- Got in touch with basic of Food & Beverage industry.
- Learned to interact with customers.
- Learned about the importance of quality consumption.
- Balanced multiple tasks simultaneously while remaining calm under pressure during peak hours.
Home supplies retail staff
Super Save
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
Food chain server
Nando's
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Customer Service Representative
IGT Solutions
06.2024 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Farm Executive
Plant Cartridge
02.2022 - 01.2024
- Carry out cultivating routines including germination, transplanting, crop maintenance, pest and disease control, harvesting, grading, research & development and more.
- Leading a full team to ensure daily production process is intact.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization
- Planning and output forecast of production yield.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
Plant Nursery staff
Poh Soon Garden Sdn Bhd.
12.2021 - 02.2022
- Involved in innovative bonsais and potted plants set up for festive season.
- Assisted customers in selecting plants, providing personalized recommendations based on individual needs and preferences.
Education
Bachelor of Science - Horticulture Science
University Putra Malaysia
Foundation in Science - Foundation in Agriculture
University Putra Malaysia
Skills
Leadership
Customer Service skill
Communication skill
Basic computer literacy
Organized
Teamwork
Multilingual
Learning efficiency
Adaptability
Timeline
Customer Service Representative
IGT Solutions
06.2024 - Current
Farm Executive
Plant Cartridge
02.2022 - 01.2024
Plant Nursery staff
Poh Soon Garden Sdn Bhd.
12.2021 - 02.2022
Coffee Shop Server
Seraph Awaken
Home supplies retail staff
Super Save
Food chain server
Nando's
Bachelor of Science - Horticulture Science
University Putra Malaysia
Foundation in Science - Foundation in Agriculture
University Putra Malaysia
Similar Profiles
Pek Wen ChewPek Wen Chew
Coffee shop server at Seraph AwakenCoffee shop server at Seraph Awaken
Brett RussellBrett Russell
Facility Manager at Awaken LV Church and Awaken Christian AcademyFacility Manager at Awaken LV Church and Awaken Christian Academy
Ryne PoliRyne Poli
Teacher at St Francis. SeraphTeacher at St Francis. Seraph
You Tian WeiYou Tian Wei
Event Crew at Sunway CityEvent Crew at Sunway City
Ji Wei TanJi Wei Tan
Lecturer at Monash University MalaysiaLecturer at Monash University Malaysia