Collecting non fiction books
Omar Hussien
Business Development Manager
Petaling Jaya,Selangor
Summary
With over 10 years of experience working across MICE, Financial Institutions, and Coaching industry. Worked with clients globally from USA, UK, UAE, Australia, New Zealand and Singapore. Highly skilled in communicating with high net-worth clients and C-level business leaders.
Proven track record of independently initiating and delivering successful conferences, events and projects globally. Having reduced cost, improved business processes and overall performances of companies.
Overview
8
8
years of post-secondary education
14
14
years of professional experience
Work History
Business Development Manager
Bizzarence Technologies Sdn Bhd
Kuala Lumpur, Wilayah Persekutuan
04.2020 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Directed successful SEO and link-building campaign to increase website's credibility and drive traffic.
- Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
Senior Global Conference Producer
Trueventus
Kuala Lumpur, Malaysia, Wilayah Persekutuan
01.2019 - 04.2020
- In-depth phone based research of key subject areas and hot topics within multiple industries from engineering, customer service, construction and HR.
- Speaker Acquisition – Identifying high-level, influential industry experts to speak at conference without any honorarium fees. Speakers are typically CEO, VP and Director from MNC organizations.
- Copy-Writing – Write promotional copy in language of target audience.
- Ensuring that all sales-driven materials such as web, direct mail and email copy to maximize delegate attendance Project Management – Working with all internal teams, sales (delegate and sponsorship), marketing and operations to ensure success of conference and that it is delivered on time and in budget Onsite Attendance – Attending conferences to ensure excellent delivery and smooth running on day.
- Representing company and to network, 5 years 3 months Event Organizer Learning & Development.
Event Organizer, Learning and Development
American Express
Kuala Lumpur, Malaysia
03.2016 - 12.2018
- Content Creation-Organized in-house conferences, events and meetings to provide business and leadership training courses and contents Speaker Acquisition-Invited VPs, Directors, Managers and Team Leaders to educate and train multiple departments via fun, interactive and collaborative events and programs Networking-Worked with multiple departments across various regions globally to ensure all events are relevant, fun and successful.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supervised onsite team of 20, including caterers, audio-visual technicians, and facility management team.
Senior Fraud & Credit Specialist
American Express
Kuala Lumpur, Wilayah Persekutuan
10.2013 - 12.2018
- Kuala Lumpur, Malaysia Risk Management- Evaluated customers' computerized credit records and payment histories to decide whether to approve new credit, based on financial standards.
- Spend Enablement-Collected payments from cardholder to enable further spending Managing VIP-Risk analysis of high spend enablement of Centurion card holders above USD100K.
- Risk Assessment- Worked with merchants to prevent any Credit Bust Out or Factoring by Credit adverse card holders.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
Head of Learning and Development
Al-Attas University of Life
Kuala Lumpur, Malaysia, Wilayah Persekutuan
01.2012 - 01.2013
- In charge of growing organization and producing contents and driving marketing campaigns and sales of tickets.
- Generated 300 leads per special events, resulting in RM7000 new revenues.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Direct Marketing Executive
Dynamic Marketing Solutions
Hobart, Tasmania
01.2012 - 01.2013
- Persistent-Door to door sales in Hobart, Tasmania Australia.
- Adaptable-Flexible and versatile in learning new product knowledge quickly.
- Strategic and Tactical-Worked well with team members to cover neighborhood sales territories strategically.
- Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
- Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Developed innovative and targeted collateral to support overall branding objectives.
International Sponsorship Executive
My Events International
Kuala Lumpur, Malaysia
01.2010 - 01.2012
- Kuala Lumpur, Malaysia Sales & Marketing-Managed sales of sponsorship of event tickets to international GLC and MNC companies.
- On-site attendance-Supported and assisted with event logistics and flow of events.
- VIP Management-Assigned to manage delegation invite for Ambassadors and GLC heads.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Certificate, English language Certification - English Certification
University Of Cambridge
United Kingdom 01.2011 - 01.2011
No Degree - Certified Associate Coach
International Coaching Federation
Corporate Coach Academy 01.2017 - 11.2017
Human Sciences
International Islamic University Malaysia
Matriculation
01.2007 - 01.2008
O-Level - undefined
Adni International School
01.2002 - 01.2006
undefined
Al-Zaytun Indonesia
School
01.2000 - 01.2002
Skills
Event Management
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
- Honors-Awards Excellent Customer Service Award January 2017 Extraordinary Customer Service Extraordinary Customer Service Quantum Leap-Quick Hit Project Q3 2015 Leadership excellence Subang Jaya
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Interests
Timeline
Business Development Manager
Bizzarence Technologies Sdn Bhd
04.2020 - Current
Senior Global Conference Producer
Trueventus
01.2019 - 04.2020
No Degree - Certified Associate Coach
International Coaching Federation
01.2017 - 11.2017
Event Organizer, Learning and Development
American Express
03.2016 - 12.2018
Senior Fraud & Credit Specialist
American Express
10.2013 - 12.2018
Head of Learning and Development
Al-Attas University of Life
01.2012 - 01.2013
Direct Marketing Executive
Dynamic Marketing Solutions
01.2012 - 01.2013
Certificate, English language Certification - English Certification
University Of Cambridge
01.2011 - 01.2011
International Sponsorship Executive
My Events International
01.2010 - 01.2012
Human Sciences
International Islamic University Malaysia
Matriculation
01.2007 - 01.2008
O-Level - undefined
Adni International School
01.2002 - 01.2006
undefined
Al-Zaytun Indonesia
School
01.2000 - 01.2002
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