Nurul Syuhada Binti Sulaiman
Summary
Experienced with application development, troubleshooting, and ensuring optimal performance for the end-user. Knowledge of system integration and user training enhances overall operational efficiency and user satisfaction.
Overview
12
12
years of professional experience
Work History
Senior Application Specialist
Abex Medical System Sdn Bhd
12.2019 - Current
- Provided training and support to end-users, ensuring smooth adoption of new technologies.
- Increased customer satisfaction ratings through prompt resolution of application issues via phone, email, or onsite assistance.
- Collaborated with marketing teams to promote product offerings at industry events, increasing brand visibility and generating leads.
- Mentored team members in application skills development as well as adherence to company values and best practices.
- Performed on-site and online troubleshooting.
- Developed customized solutions for clients, resulting in increased satisfaction and retention rates.
- Provide manuals and guidelines for proper use of systems.
Radiographer
LifeCare Diagnostic Medical Centre
01.2019 - 11.2019
- Conduct radiographic procedures using diagnostic machines including x-ray, mammogram, CT and MRI scans, fluoroscopy, portable x-ray and image intensifier (II) in OT according to established protocol
- Assisted radiologist in performing special imaging procedures.
- Responsible in patient care while handling the patient throughout the procedure
- Provide optimum image quality to radiologist for interpretation and diagnosis
Lecturer of Medical Imaging
MAHSA College Sabah Campus
04.2016 - 05.2018
- Plan and delivers lecture and tutorial in diagnostic field for diploma level
- Arranged syllabus and developed schedule, guide students to understand and complete assignments in appropriate time.
- Assessed student learning outcomes, refining teaching methods to better meet educational goals.
- Conducted engaging in-class discussions to facilitate learning and meet student needs.
Radiographer
Columbia Asia Hospital
12.2014 - 03.2016
- Conduct radiographic procedures using diagnostic machines including x-ray, mammogram, CT and MRI scans, fluoroscopy, portable x-ray and image intensifier (II) in OT according to established protocol
- Assisted radiologist in performing special imaging procedures.
- Responsible in patient care while handling the patient throughout the procedure
- Provide optimum image quality to radiologist for interpretation and diagnosis
Radiographer
Regency Specialist Hospital
11.2012 - 07.2013
- Conduct radiographic procedures using diagnostic machines including x-ray, mammogram, CT and MRI scans, fluoroscopy, portable x-ray and image intensifier (II) in OT according to established protocol
- Assisted radiologist in performing special imaging procedures.
- Responsible in patient care while handling the patient throughout the procedure
- Provide optimum image quality to radiologist for interpretation and diagnosis
Education
Bachelor of Medical Imaging (Hons)
Universiti Teknologi MARA
Puncak Alam 04.2001 -
Science Physics
Kolej Matrikulasi Melaka
Melaka01-2008
Sijil Pelajaran Malaysia (SPM)
Sekolah Menengah Kebangsaan Agama Johor Bahru
Johor01-2005
Skills
End user support
Product demonstrations
User training
Teamwork
Problem-solving
Time management
Multitasking
Effective communication
Referees
Nagaraaj A/L Sukumar
Senior Application Specialist
Abex Medical System Sdn Bhd
012-7916610
Muhammad Fareez bin Ishak
IIT Engineer
Abex Medical System Sdn Bhd
018-9454245
Timeline
Senior Application Specialist
Abex Medical System Sdn Bhd
12.2019 - Current
Radiographer
LifeCare Diagnostic Medical Centre
01.2019 - 11.2019
Lecturer of Medical Imaging
MAHSA College Sabah Campus
04.2016 - 05.2018
Radiographer
Columbia Asia Hospital
12.2014 - 03.2016
Radiographer
Regency Specialist Hospital
11.2012 - 07.2013
Bachelor of Medical Imaging (Hons)
Universiti Teknologi MARA
04.2001 -
Science Physics
Kolej Matrikulasi Melaka
Sijil Pelajaran Malaysia (SPM)
Sekolah Menengah Kebangsaan Agama Johor Bahru
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