Nagaraaj Sukumar
Senior Application Specialist
Kuala Lumpur
Summary
Senior Application Specialist at ABEX Medical Systems with a proven track record in business process improvement and customer support excellence. Enhanced workflows through effective collaboration and training, while resolving complex user issues. Strong communicator and problem-solver, dedicated to delivering high-quality solutions and fostering team success.
Experienced with managing and optimizing enterprise application systems. Utilizes technical expertise and leadership skills to enhance software performance and user experiences. Track record of troubleshooting complex issues and implementing robust solutions.
Overview
15
15
years of professional experience
1
1
Language
Work History
Senior Application Specialist
ABEX Medical Systems
12.2019 - Current
- Identified opportunities for process improvements, resulting in more efficient workflows within the development team.
- Collaborated with cross-functional teams to ensure seamless integration of applications with other systems.
- Delivered comprehensive training programs for end-users, enabling them to leverage the full capabilities of newly deployed applications effectively.
- Resolved complex user issues through diligent troubleshooting efforts and effective collaboration with colleagues, ensuring a positive end-user experience.
- Assisted sales teams with technical presentations and demonstrations, helping secure new business opportunities by showcasing product benefits to prospective clients accurately.
- Reduced system downtime by conducting thorough testing and debugging of applications.
Radiographer
Columbia Asia Hospital Seremban
08.2010 - 12.2019
- Increased department efficiency by effectively prioritizing and managing multiple tasks simultaneously, such as scheduling appointments, preparing patients, and processing images.
- Handled emergency situations calmly and efficiently, ensuring prompt delivery of critical images for urgent diagnoses or treatment plans.
- Contributed to a positive work environment by offering support and assistance to colleagues when needed, fostering teamwork and collaboration.
- Assisted in the training of new staff members on department policies, procedures, and equipment operation to maintain high standards of care within the team.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Coordinated with other healthcare personnel to deliver quality patient care.
- Participated in continuing education programs related to radiology.
Education
Bachelor of Science - Bachelor In Medical Imaging
Teesside University UK (top Up) University Technol
04.2001 -
Associate of Science - Diploma in Medical Imgaing
MAHSA
Kuala Lumpur, Malaysia 04.2001 -
Skills
Strong communication skills
Team leadership
Business process improvement
Project management expertise
Change management expertise
Customer support excellence
Project management experience
Problem-solving
End user support
Multitasking
Decision-making
Relationship building
Timeline
Senior Application Specialist
ABEX Medical Systems
12.2019 - Current
Radiographer
Columbia Asia Hospital Seremban
08.2010 - 12.2019
Bachelor of Science - Bachelor In Medical Imaging
Teesside University UK (top Up) University Technol
04.2001 -
Associate of Science - Diploma in Medical Imgaing
MAHSA
04.2001 -
Similar Profiles
Nurul Syuhada Binti SulaimanNurul Syuhada Binti Sulaiman
Senior Application Specialist at Abex Medical System Sdn BhdSenior Application Specialist at Abex Medical System Sdn Bhd
Eva ParteEva Parte
Clinical Sales Manager at ABEX EXCELENCIA ROBOTICA ( DA VINCI)Clinical Sales Manager at ABEX EXCELENCIA ROBOTICA ( DA VINCI)
Marcos PuentesMarcos Puentes
Computer Engineer at Abex Technology SPAComputer Engineer at Abex Technology SPA