Travelling
Nur Syairah Fatin Binti Midin
System Trainer
Kuala Lumpur
Summary
- Have experience almost 5years in F&B sector from the manager towards to the Training,Learning & Development in HQ.
- Detail oriented person in working, able to work under minimum supervision of superior. Fast learner & likely to learn something new for self development.
- Well-qualified Training Specialist at planning and implementing onsite and remote training programs.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
System Trainer
Gerbang Alaf Restaurant, Sdn.Bhd
08.2023 - Current
I have been working with the Gerbang Alaf Restaurant Sdn.Bhd (McDonald's) since August 2019 until now. Before this, I was working in the Operational as Department Manager from Customer Manager until People Manager until July 2023.
After that, I was working in Training, Learning & Department from August 2023 until now. As my job description, I was taking care of 1 regional area for department Training. I was teaching student Skim Latihan Dual Nasional(SLDN) crew, manager, and also crew at the restaurant for their classes and development.
Cashier
Mr D.I.Y
10.2018 - 01.2019
Banking Service Executive
Bank Islam Malaysia Berhad
02.2018 - 09.2018
Production Operator
Food Empire Manufacturing
08.2017 - 10.2017
Practical Training
Pejabat Pendidikan Daerah Pasir Puteh
- 7 2016
- Serve the customer at the counter service
- Managing the file records of the school.
Promoter
Econjaya Sdn Bhd
04.2014 - 06.2014
Cashier
Pantai Timor Sdn Bhd
- 02.2012
Education
Bachelor of Administrative Science( Honours) - Business Administration And Management
Universiti Teknologi Mara Campus Seremban 3
01.2015 - 04.2017
Diploma in Public Administration -
Universiti Teknologi Mara Campus Machang
01.2012 - 04.2014
Skills
Microsoft Words
Accomplishments
- Participants in course Shift Leadership Class
- Participants in course Advanced Shift Leadership Class
- Participants in course Customer Manager
- Participants in course Food Quality Manager
- Participants in course People Development Programme
- Able to reduce customer complaint from 30% to 20%
- Able to reduce food control cost(FCC) from 2.8% to 1.8%
- Achieved 'Best Team Challenged' in Food Quality Course
- Get exceptional ranking result for 2020
- Achieved 'Best Team Award' in People Development Course
- Participants In Facilitating Exceptional Trainer (FET) in May 2024.
- Participants in Leading For Future (LFF) in July 2024
Interests
Reading
Love outdoor activities
References
- Tuan Haji Nasir Bin Mailok
- Senior Manager TL&D
- 012-212 0403
- Nurul Nasheema Binti Asmawah
- Restaurant General Manager
- 018-821 0553
Timeline
System Trainer
Gerbang Alaf Restaurant, Sdn.Bhd
08.2023 - Current
Cashier
Mr D.I.Y
10.2018 - 01.2019
Banking Service Executive
Bank Islam Malaysia Berhad
02.2018 - 09.2018
Production Operator
Food Empire Manufacturing
08.2017 - 10.2017
Bachelor of Administrative Science( Honours) - Business Administration And Management
Universiti Teknologi Mara Campus Seremban 3
01.2015 - 04.2017
Promoter
Econjaya Sdn Bhd
04.2014 - 06.2014
Diploma in Public Administration -
Universiti Teknologi Mara Campus Machang
01.2012 - 04.2014
Practical Training
Pejabat Pendidikan Daerah Pasir Puteh
- 7 2016
Cashier
Pantai Timor Sdn Bhd
- 02.2012
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