Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
9
9
years of professional experience
Work History
Sales Promoter
One Station Mobile Sdn Bhd
01.2017 - 02.2019
Recommended specific product options to meet customer needs.
Utilized social media platforms for promotional purposes, attracting new clientele while maintaining relationships with existing customers.
Identified interest in customers by explaining products and services and initiating conversations.
Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
Beauty Consultant
Hannan Medispa Sdn. Bhd.
05.2022 - 11.2023
Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
Supervisor
QL MAXINCOME SDN BHD
12.2023 - 01.2025
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Sales Assistant
Next Star (Malaysia) Sdn Bhd
06.2025 - Current
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Quality Assurance and Quality Control Engineer at Muhibbah Steel Industries Sdn BhdQuality Assurance and Quality Control Engineer at Muhibbah Steel Industries Sdn Bhd