MICROSOFT WORD
Nur Raimi Binti Sopri
Supervisor
Petaling Jaya, Selangor
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
9
9
years of professional experience
Work History
Sales Promoter
One Station Mobile Sdn Bhd
01.2017 - 02.2019
- Recommended specific product options to meet customer needs.
- Utilized social media platforms for promotional purposes, attracting new clientele while maintaining relationships with existing customers.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
Beauty Consultant
Hannan Medispa Sdn. Bhd.
05.2022 - 11.2023
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
Supervisor
QL MAXINCOME SDN BHD
12.2023 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Sales Assistant
Next Star (Malaysia) Sdn Bhd
06.2025 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Education
No Degree - Comparative Literature
SMK MENGKEBANG
Kuala Krai, Kelantan, Malaysia 04.2001 -
Skills
Complex Problem-solving
Software
MICROSOFT EXCEL
Languages
English
Timeline
Sales Assistant
Next Star (Malaysia) Sdn Bhd
06.2025 - Current
Supervisor
QL MAXINCOME SDN BHD
12.2023 - 01.2025
Beauty Consultant
Hannan Medispa Sdn. Bhd.
05.2022 - 11.2023
Sales Promoter
One Station Mobile Sdn Bhd
01.2017 - 02.2019
No Degree - Comparative Literature
SMK MENGKEBANG
04.2001 -
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