I am looking forward working with your company because I believe is the platform for my career improvement and sustainability. 6 years experience as a retail pharmacist and 2 years as hospital pharmacist in government, I will be able to provide holistic care in providing appropriate medication and supplements for patients. In addition to my customer service skill experience, I will ensure customers comfortable to repeat coming back buying with us. Also, I am:
Able to push some slow moving products from becoming stock loss.
Flexible to work on Public Holidays and weekends
Open for community outreach job scope
Considerate to pick up call after working hours if staff got query related to poison dispensing
Less probably to apply maternity leave
Overview
11
11
years of professional experience
Work History
Pharmacist Cum Branch Manager
Health Lane Family Pharmacy Sdn Bhd
05.2024 - Current
Conducted a stock take of the pharmacy inventory, ensuring all staff record short expiry items to prevent stock loss. Regularly check negative balance stock in the system to detect the wrong key cashier.
Executed marketing strategies, increasing brand awareness and attracting new customers.
Spearheaded community outreach programs (kindergarten health talk, health screening at a nearby residential surau, health screening at the Proton Service Center, and health talk among Penjara Kajang officers) to build community ties.
Fostered culture of excellence and accountability, resulting in branch consistently exceeding performance targets.
Elevated staff morale and productivity by introducing a system of rewards and recognition for outstanding performance, thus being able to maintain zero employee turnover among confirmed full-time staff.
Consulted with customers about both poison and OTC products appropriately to provide them with a wholesome solution and to upsell sales.
Evaluated employee performance regularly through appraisals and face-to-face feedback sessions to facilitate the continuous development of skills and knowledge base within the team.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Mentored a degree pharmacy intern for 6 weeks.
Pharmacist
Nextage Medipharma Sdn Bhd
04.2019 - 05.2024
In charge of all poisons related to ordering, selling, and counseling.
Lead all staff for the stock expiry check every six months.
Engaging with the sales representative for product training, ordering, and product return.
In charge of the person for zakat customers, from creating quotations, providing zakat monthly supplies, and attending taklimat as a Panel zakat.
As a preceptor for six attachment degree pharmacy students, and four attachment diploma pharmacy students.
Actively involve with Nextage's sole event, 'JomSihat'.
Invited as a speaker for a health talk at Sekolah Kebangsaan Bandar Seri Putra during their Minggu Jasmani.
Intervene with several doctors, both in government and private sectors, for errors in prescriptions.
Improve sales from each walk-in customer by promoting more items per purchase.
Pharmacist UF41
Klinik Kesihatan Tanglin
04.2018 - 04.2019
Transferred to KK Tanglin as a compulsory transfer to further service as a Full Registered Pharmacy (FRP) to complete a 2-year contract with the government.
Aside from the pharmacist's compulsory job scope, such as counter checking, dispensing, and counseling, as a Pegawai Farmasi Kontrak, with no portfolio assigned, I am still able to join and handle Diabetes Medication Therapy Adherence Clinic (DMTAC). Able to raise the KPI percentage for diabetic patients' follow-up.
Dispensing methadone on the weekend.
In charge of the Sistem Pendispensan Ubat Bersepadu (SPUB). Implemented a better workflow by reorganizing patients' data in Excel data form.
Pharmacist PRP
Hospital Putrajaya
12.2016 - 04.2018
1. Completing attachment at all departments (Clinical, TDM, Aseptic, Outpatient, Inpatient, Galenical, DIS and Inventory) and submit logbook in time without extending my PRP.
Part-Time Pharmacist Assistant
Nextage Pharmacy
10.2015 - 12.2016
Freshly graduate and work pharmacist assistant while awaiting SPA interview for PRP placement
Promoting, dispensing and counselling to customer
Pharmacy Student Internship
Caring Pharmacy The Mines
06.2014 - 07.2014
Handling medical device tests.
Receiving inventory and sorting products.
Education
Bachelor of Pharmacy -
International Islamic University Malaysia
07.2014
References
Azy Zyana Binti Yahya, 016-4448768, Nextage Medipharma Sdn Bhd
Ng Ke Hong, 012-5208688, Area Manager Health Lane Family Pharmacy Sdn Bhd
REQUEST FOR YOUR CONSIDERATION
Placement around Sipitang, Beaufort or Lawas
3 months notice prior resignation
Availability mid January 2026 considering for a major move out from Kajang to Sipitang and to handle child school transfer.
Mechanical and Electrical Supervisor / Junior Engineer at Sri Binaraya Sdn. BhdMechanical and Electrical Supervisor / Junior Engineer at Sri Binaraya Sdn. Bhd