Arthini Nirakar Singh

• Managed and oversaw the overall operation of the branch.
• Provided medication counseling and dispensing to patients on regards with proper usage, side effects and interactions. also conduct other professional health services as well.
• Counseled patients on appropriate supplements and health tips to improve and lead a healthy lifestyle according to their requirements.
• Always strive to provide excellent service and maintain good relationship with customers
• Trained and maintained a good relationship with all team members (pharmacist assistants) to ensure smooth operation of the branch.
• Work together with team members to achieve sale target
• Lead the team in stock take, managed inventory and monitored stock levels to ensure stock level is appropriate and fulfilled for customer's need.
• Maintaining a proper recording of sales of regulated medications according to Malaysian Regulations, as well as documentation for branch operations and yearly renewals.
• Update videos and copy writings for posts in social media such as Facebook and Instagram, as well as do live TikTok videos to educate public on health topics.
• Attended trainings to ensure knowledge is up to par with the current affairs in Pharmacy.

• Responsible for product notifications and product registration with NPRA.
• Notify and renew all new/recent cosmetic products based on expiration through QUEST+
• To ensure the company follows the regulations and guidelines for product registration according to Malaysian Regulations
• Source out potential clients and introduce the product to them, while also required to attend International Expos to display and bring the brand to new markets.
• Conducted thorough reviews of labeling content for accuracy and adherence to relevant regulations before submission to authorities.
• Maintained appropriate documentation and records related to new product registration, regulatory submission and approval.
• create and prepare required documentations for import/ local supply.
• maintaining good record and rectifying any issues as part of warehouse management.

• Managed and oversaw the overall operation of the branch.
• Provided medication counseling and dispensing to patients on regards with proper usage, side effects and interactions. also conduct other professional health services as well.
• Counseled patients on appropriate supplements and health tips to improve and lead a healthy lifestyle according to their requirements.
• Always strive to provide excellent service and maintain good relationship with customers
• Trained and maintained a good relationship with all team members (pharmacist assistants) to ensure smooth operation of the branch.
• Work together with team members to achieve sale target
• Lead the team in stock take, managed inventory and monitored stock levels to ensure stock level is appropriate and fulfilled for customer's need.
• Maintaining a proper recording of sales of regulated medications according to Malaysian Regulations, as well as documentation for branch operations and yearly renewals.
• Update videos and copy writings for posts in social media such as Facebook and Instagram, as well as do live TikTok videos to educate public on health topics.
• Attended trainings to ensure knowledge is up to par with the current affairs in Pharmacy.

• Assisted the pharmacist in charge in labeling of medications for dispensing.
• Conducted other professional health services to customers such as blood screening for glucose, cholesterol and uric acid.
• Counseled patients on appropriate supplements and health tips to improve and lead a healthy lifestyle according to their requirements.
• Work together with pharmacist and pharmacy assistants to achieve sale target
• Attended trainings to ensure knowledge is up to par with the current affairs in Pharmacy
• participated in company's promotional activities as required

• As a BPA, my position requires me to review, process & approve medical claims that falls within my authority limit
• Equipped myself to meet personal quality, turn around time and set a productivity benchmark to hit everyday claims processing target.
• Processed all types of claims (Life, Accident and Health) to approve and release payment to clients.
• Evaluate and gather all data for the claim, such as preparing medical questionnaires and review all statuses to ensure claim submitted is processed according to the plan submitted.
• ensure any targeted treatments and plans fall within policy terms and conditions.
• performed other ad hoc duties as assigned by manager.

7As, 3Bs

Band 4