Summary
Overview
Work History
Education
Skills
Timeline
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NUR LIYANA INANI ABDUL RAZAK

ADMIN EXECUTIVE

Summary

Dynamic professional with a proven track record in administrative management and problem-solving, honed at Senheng Electric (KL) Sdn Bhd and RHB Bank Berhad. Excelled in database coordination and teamwork, significantly enhancing operational efficiency. Skilled in adapting to fast-paced environments and improving processes, ensuring SLAs and KPIs are surpassed.

Overview

5
5
years of professional experience

Work History

Admin Executive

Senheng Electric (KL) Sdn Bhd
05.2024 - Current
  • Process e-ticket settlements within 24 hours of receipt.
  • Manage applications, termination and process bill payment for electricity, water, and internet services.
  • Response to outlet enquiry regarding current issue.
  • Handle shell petrol card - Application & Termination Billing payment.
  • Download and save utility record.
  • Plan for monthly stock in & out to SBU from Logistic for asset item and stationery and monthly compilation of balance stock.
  • Monitoring SBU claim, master record of SBU Claim with details of payment.
  • Petty Cash payment arrangement.
  • Monitor & replenishment for HQ pantry supply.
  • Prepare monthly report to Head of Department and Division Head.
  • Ensure expectation are met and the SLAs and KPIs are regularly evaluated.

AML Analyst

RHB Bank Berhad
12.2022 - 12.2023
  • Responsible for ensuring current clients adhere to AML/CFT regulatory standard and performing customer due diligence (CDD/KYC) on existing client.
  • Conducted AML screening at Interactive Watch List Lookup in the AML System for customers who pose a high risk because of PEP and WLM risk.
  • Check and keeps track of customer risk level and the WPC requirement for each client, transaction information for any potential misconduct and red-flags.
  • Executed due diligence and screening procedures on a customer to identify PEP or adverse news and report to the appropriate department when there is a red flag or ML or financial crime or sanction
  • Coordinate with internal stakeholders to resolve unresolved CDD issue and provide frequent updates on any development or difficulties encountered throughout the remediation process.
  • Contact >10 relationship managers from the RHB Branch to discuss AML activities and premier or PEP customer information monthly.
  • Review annual report in Bursa Malaysia for public listed company to find substantial shareholder or unlimited beneficial owner daily.
  • Assemble data from internal and external systems to identify the client's entity type, nature of business, funding sources and political exposed person (PEP).
  • Ensure expectation are met and the SLAs and KPIs are regularly evaluated.

Admin (Internship)

Leadnow Sdn Bhd AKA Acuhealing KL
05.2020 - 11.2020
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Analyzed problems and worked with teams to develop solutions.
  • Kept stocks of office supplies and places orders when necessary.
  • Managed appointment for over >10 customers through phone call or face to face daily.
  • Managed documents for existing customer and prepared new membership forms for new customers daily.
  • Calculate internship student's monthly allowance and prepared claims form monthly.
  • Answered and attended to customers' queries regarding the company's product.
  • Produced content for website and social media channels to enhance brand visibility.

Education

BBA - Business Administration (Hons) Human Resource

Kolej University Poly-Tech Mara
Kuala Lumpur
04.2001 -

High School Diploma -

SMK Dato' Kamaruddin
Batu Kurau, Perak, Malaysia
04.2001 -

Skills

Administrative management

Timeline

Admin Executive

Senheng Electric (KL) Sdn Bhd
05.2024 - Current

AML Analyst

RHB Bank Berhad
12.2022 - 12.2023

Admin (Internship)

Leadnow Sdn Bhd AKA Acuhealing KL
05.2020 - 11.2020

BBA - Business Administration (Hons) Human Resource

Kolej University Poly-Tech Mara
04.2001 -

High School Diploma -

SMK Dato' Kamaruddin
04.2001 -

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NUR LIYANA INANI ABDUL RAZAKADMIN EXECUTIVE