Nur Hanani Binti Salim

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Maintained personnel records and updated internal databases to support document management.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.

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• Understand the customer: Understand the customer's needs, preferences, and purchasing history.
• Personalize the recommendation: Make the recommendation feel personalized and relevant to the customer.
• Explain the benefits: Explain the benefits and value of the recommendation.
• Respect the customer: Respect the customer's decision and feedback.

• Contributed to increased team efficiency by effectively communicating with fellow servers and support staff.
• Mastered menu knowledge to provide informed recommendations, leading to increased upselling opportunities.