Summary

Overview

Work History

Education

Skills

Personal Information

Ic Number

Academic Qualifications - Highest Education

Timeline

NURASNETA SHAFUANA BINTI ABDUL RASAD

PHARMACY ASSSTANT INTERN

JALAN PANDAN INDAH 4/2, PANDAN INDAH, 55100 ULU LANGAT, SELANGOR

Summary

Excellent writing and communication skills in English and Malay Basic knowledge of operating systems such as Microsoft Word, PowerPoint and Excel Basic knowledge in computer skills Serve food and beverages, and ensure guests have a pleasant dining experience. Basic knowledge in banquet events set up and ensure all equipment in place. Experienced in customer service Dispensing and filling based on prescription Intermediate knowledge about medicine and pharmacy Strong communication skills Self motivated, goal oriented and ready to take any responsibility Logical thinking approach Self confidence and dependable

Overview

years of professional experience

Languages

Work History

Sales Assistant

OK PHARMACY

01.2025 - Current

Handled
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all
Used in-store system to locate inventory and place special orders for customers.
Increased sales by building strong customer relationships and providing excellent
Managed efficient cash register operations.
Assisted customers with prompt and polite support in-person and via telephone.

Banquet Server

M World Hotel

09.2022 - 12.2024

Serve food and beverages, and ensure guests have a pleasant dining experience
Basic knowledge of banquet events set up and ensure all equipment in place
Experienced in customer service
Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
Carried out professional service, retaining polite and friendly approach at all times.

Education

Diploma - Pharmacy

University Geomatika Malaysia

SIJIL PELAJARAN MALAYSIA - SCIENCE STREAM

SMK TINUSA SANDAKAN

SABAH

04.2001 -

Skills

Processing payments

Customer assistance

Multitasking Abilities

Organizing supplies

Medication dispensing

Dosage form preparation

Prescription verification

Drug classification