Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Lee Zi Hiim

Lee Zi Hiim

Student
Hulu Langat, Selangor

Summary

Dynamic and results-driven second-year student with experience at multiple pharmacies, excelling in complex problem-solving and team collaboration. Proven track record of enhancing customer satisfaction and driving sales through exceptional service and product knowledge. Skilled in educating clients on health-related topics, ensuring informed decision-making and improved wellness.

Overview

1
1
year of professional experience
2
2
Certifications
4
4
Languages

Work History

Sales Assistant

OK Pharmacy
11.2024 - 01.2025
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Processed transactions accurately while maintaining a high level of customer service.

Personal Care Assistant

R Pharmacy
11.2023 - 01.2024
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

Bachelor of Pharmacy - Pharmacy

Monash University
Subang Jaya
04.2001 -

Skills

Complex Problem-solving

Team collaboration

Inventory tracking

Team support and assistance

Educating on basic smoking cessation/asthma control techniques/wound care

Key courses: Respiratory & Gastrointestinal Disease, Dermatology & Pain, Pharmacokinetics and Pharmacodynamics of a drug

Certification

Organizing Committee Volunteer of AIESEC

Timeline

Sales Assistant

OK Pharmacy
11.2024 - 01.2025

Personal Care Assistant

R Pharmacy
11.2023 - 01.2024

Organizing Committee Volunteer of AIESEC

08-2023

Peer Mentor in Peer Mentoring Programme

01-2022

Bachelor of Pharmacy - Pharmacy

Monash University
04.2001 -

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