NUR AQILLA BINTI ZAIDI
CLINIC ASSISTANT
80 LORONG 14 TAMAN SRI LARUT 34700 SIMPANG TAIPING
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Clinic Assistant
Taiping Eye Specialist & Surgery Sdn Bhd
03.2022 - Current
- Helped front desk staff register and process patients.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
- Assisted with documenting clinic activities and updated medical records.
- Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
- Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
- Prepared examination rooms at start of shift and executed quick turnovers between appointments.
- Replenished spaces with fresh linens for clinic use.
- Taught patients about medications, procedures, and care plan instructions.
- Helping the nurse prepare equipment for eye surgery.
- Accepted cash payments, adjusted balances and submitted records to accounting.
Customer Service Crew Member
Mc Donald's Malaysia
01.2017 - 01.2020
- Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
- Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.
- Implemented new strategies for handling difficult situations, resulting in improved customer retention rates.
- Adhered to safety protocols and sanitation guidelines, maintaining a safe environment for both staff and patrons alike.
- Collaborated with team members to achieve performance goals consistently each month.
- Assisted customers in navigating product offerings, leading to increased sales revenue.
Education
No Degree - Pass Malaysia Certificate of Education ( SPM )
Sekolah Menengah Kebangsaan Simpang
Simpang, Perak, Malaysia 04.2001 -
Skills
Front Desk Reception Abilities
Timeline
Clinic Assistant
Taiping Eye Specialist & Surgery Sdn Bhd
03.2022 - Current
Customer Service Crew Member
Mc Donald's Malaysia
01.2017 - 01.2020
No Degree - Pass Malaysia Certificate of Education ( SPM )
Sekolah Menengah Kebangsaan Simpang
04.2001 -
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