Nur Syarafana
Retail Supervisor
Bandar Baru Bangi
Overview
8
8
years of professional experience
1
1
Language
Work History
Assistant Supervisor
DREAMYZA PREMIER
09.2022 - Current
- Reporting to the Supervisor or other senior managers as required.
- Greet customers and assist them with product selection.
- Organize and display merchandise attractively.
- Assist Inventory handling such as stock re-ordering, Stock take and track your stock levels at all times.
- Process sales transactions accurately using a point-of-sale (POS) system.
- Upsell and cross-sell products to enhance customer experience and increase sales.
- Assist in achieving Daily, Weekly and Monthly sales goals
Administrative Clerk
MYJAT SOLUTIONS SDN BHD
11.2020 - 02.2021
- Created and updated records and files to maintain document compliance.
- Assisted in budget preparation by collecting financial data, processing invoices, and reconciling bank statements.
- Entered data into system and updated customer contacts with information to keep records current.
Sales Associate
BUTIK MIQKAVIOLET
05.2018 - 10.2020
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Assistant
Parkson KLCC
05.2016 - 11.2017
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
SPM -
SMK JALAN 3
Bandar Baru Bangi, Selangor, Malaysia 04.2001 -
Skills
Employee motivation and discipline
Employee Relations
Task Delegation
Training and mentoring
Timeline
Assistant Supervisor
DREAMYZA PREMIER
09.2022 - Current
Administrative Clerk
MYJAT SOLUTIONS SDN BHD
11.2020 - 02.2021
Sales Associate
BUTIK MIQKAVIOLET
05.2018 - 10.2020
Sales Assistant
Parkson KLCC
05.2016 - 11.2017
SPM -
SMK JALAN 3
04.2001 -