Organised Pembantu Tadbir with strengths in records management, correspondence and complaint handling. Delivers accurate administration, clear client communication and reliable support with Microsoft Excel and Word.
Overview
1
1
Language
18
18
years of professional experience
Work History
Pembantu Tadbir
SMK Jalan Empat
Bandar Baru Baru Bangi, Malaysia
01.2024 - Current
Managed complaints with calm, clear communication and problem-solving.
Collaborated with team members to achieve target results.
Maintained clean, safe working environments to eliminate accident risks.
Pembantu Tadbir
SMKA Maahad Hamidiah
Kajang, Malaysia
01.2009 - 12.2023
Resolved customer complaints through effective communication and problem-solving, ensuring customer satisfaction.
Collaborated with team members to meet project targets.
Maintained clean, safe working environments to minimise accident risks.
Education
Diploma of Higher Education - Multimedia management
Multimedia Academy
MTDC-UPM
01-2002
Skills
Office administration
Records management
Data entry
Microsoft Excel
Microsoft Word
Filing systems
Correspondence handling
Customer service
Complaint management
Client communication
Team collaboration
Administrative coordination
Deadline management
Stakeholder engagement
Languages
English
Elementary
A2
Interests
Reading
Timeline
Pembantu Tadbir
SMK Jalan Empat
01.2024 - Current
Pembantu Tadbir
SMKA Maahad Hamidiah
01.2009 - 12.2023
Diploma of Higher Education - Multimedia management