NORFATIN ZAWANI
Executive, Quality Assurance
Shah Alam
Summary
A committed Quality Assurance Executive with more than 7 years experiences working in medical device manufacturing company. Possesses a successful track of determining whether products meet expected standards thus delivering premium quality products resulting in customer satisfaction. Seeking to transition into new field, leveraging expertise in quality control and data analysis.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Executive, Quality Assurance
Top Glove Corporation Bhd (Banting)
08.2017 - Current
- Quality control: Supervise quality control activities during the production process to ensure that the quality of products meets established standards, including quality inspections at various stages such as incoming materials, production processes, and finished products.
- To oversee the daily QA operations by making sure the quality system are set up and implemented accordance to the AQLs.
- Implemented OQC system in factory and ensured fastest detection of defects before reach final inspection.
- Quality improvement: Analyzing quality data and communicate with various department for improvement measures to continuously enhance product quality.
- Performed validation of production process to ensure manufactured goods is at highest quality.
- Managed defect tracking system (input via PowerApps and output via PowerBi) and liaising with Engineering team to ensure its accuracy and with updated data.
- Improved product quality with meticulous attention to detail in executing testing and reporting defects.
- Check and identify on any deviations in procedure and work instruction against actual practice in Quality Assurance department.
- Ensure sufficient equipment and facilities are used and calibrated.
- Customer satisfaction: Respond to customer complaints and conducted root cause analysis for identified defects, recommending corrective actions to prevent future occurrences and carry out effectiveness analysis.
- Quality management system: Ensured compliance with ISO 9001, ISO 13485 and ISO 14001 by performing regular audits of QA system and documentation.
- Review and update the Quality System procedure by ensuring the accuracy and validity of the Standard Operating Procedures, Work Instructions and Forms.
- To ensure proper records are identified, store, protected, retrieval and retained.
- Training and guidance: Provide training, guidance and coaching to QA inspectors including business directions, daily activities and safety training.
- Assisted with the recruitment of new QA team members by participating in interviews and evaluating candidates' technical skills.
Trainee
NOVA LABORATORIES SDN. BHD
07.2016 - 09.2016
- Performing qualitative and quantitative tests for raw materials and finished products in Quality Control department
Education
Bachelor of Science (Hons.) - Applied Chemistry
UiTM Shah Alam
Shah Alam, Selangor 01.2014 - 01.2017
Diploma - Microbiology
UiTM Kuala Pilah
01.2011 - 01.2014
Skills
- Quality management systems
- Problem-solving
- Product inspection
- Defect tracking
- Compliance monitoring
- Team training
- Analytical Skills
- Computer Skills
- People Management
Certification
Basic Occupational First Aid, CPR and AED
Timeline
Basic Occupational First Aid, CPR and AED
11-2024
Executive, Quality Assurance
Top Glove Corporation Bhd (Banting)
08.2017 - Current
Trainee
NOVA LABORATORIES SDN. BHD
07.2016 - 09.2016
Bachelor of Science (Hons.) - Applied Chemistry
UiTM Shah Alam
01.2014 - 01.2017
Diploma - Microbiology
UiTM Kuala Pilah
01.2011 - 01.2014
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