Summary
Overview
Work History
Education
Skills
Certification
Interests
Accomplishments
Work Availability
Affiliations
Quote
Software
Languages
Websites
Timeline
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Noorazreena Bt Rosli

Noorazreena Bt Rosli

Freelance Microtask Worker
Simpang Ampat

Summary

With over 12 years of professional experience in law enforcement, administrative support, and customer service, I bring a unique combination of precision, discipline, and adaptability to every project. My career as an Auxiliary Police Officer has honed my skills in security protocols, incident reporting, and operational coordination, while my administrative background ensures accuracy in data entry, document management, and scheduling. In addition to my public safety and office management experience, I am actively engaged in freelance microtasking on platforms such as Clickworker, Alligner, and Appen, where I complete data annotation, transcription, and research-based tasks that require attention to detail and strict adherence to guidelines. I am committed to delivering accurate, timely, and high-quality work, whether in structured corporate environments or flexible online settings. My goal is to provide reliable support that allows clients to focus on their priorities while I ensure tasks are completed efficiently and to the highest standard.

Overview

17
17
years of professional experience

Work History

Microtask worker

worldwide
04.2019 - Current
  • Promoted and expanded client projects through effective use of social media platforms.
  • Delivered innovative solutions to complex challenges, helping clients achieve measurable results.
  • Designed and produced multimedia content, including videos, podcasts, websites, graphics, and logos.
  • Prepared detailed client reports to track project progress, performance, and outcomes.
  • Managed multiple projects simultaneously, ensuring deadlines, budgets, and quality standards were met.
  • Coordinated with teams and stakeholders to drive successful project execution.
  • Developed and implemented marketing campaigns that boosted customer engagement and brand recognition.
  • Built and maintained strong client relationships, resulting in repeat business and long-term collaborations.
  • Provided professional translation services (English ↔ Malay) for documents, reports, and marketing content, ensuring accuracy and cultural relevance.
  • Completed various online surveys and job-related questionnaires, delivering accurate and reliable responses to support client market research projects.
  • Delivered customer service support for clients, including handling inquiries, resolving issues, and ensuring positive customer experiences through online platforms.

Auxiliary Police Officer

EcoWorld Bhd
09.2018 - 2024
  • Supervise daily patrols, monitor CCTV and access control systems
  • Manage duty rosters, claims, incident reports, and monthly security payments
  • Liaise with external agencies (PDRM, Bomba) for safety operations
  • Maintain updated security agreements and organize proper filing systems
  • Conduct internal inspections and assist in compliance checks and safety drills
  • Conduct physical training and train security staff on EcoWorld procedures, safety protocols, and patrol standards
  • Train Business Unit Precinct teams through simulation tests and emergency protocols
  • Oversee traffic control and crowd safety during all company events
  • Perform routine patrols and enforce security at all designated locations.

Mystery Shopper (Part-time)

Malaysia
09.2018 - 08.2019
  • Evaluated service quality and compliance for various outlets
  • Delivered detailed digital reports via online platforms

Administrative Clerk

Pulau Pinang
04.2017 - 09.2018
  • Managed staff claims, petty cash, and cheque documentation
  • Maintained accurate filing systems and assisted in invoice processing

Auxiliary Police Officer

SP Setia Bhd
01.2014 - 03.2017
  • Conducted 24/7 patrols and responded to incidents
  • Enforced safety protocols, traffic control, and event security
  • Oversaw access to high-value residential and commercial zones

Clerk & Operations Assistant

Civil Defence Department (APM Kulim)
02.2010 - 01.2014
  • Handled daily schedules, calls, and official correspondence
  • Took minutes, managed documents, and supported event logistics
  • Served as Medic Trainer (Jurulatih Medic)
  • Operated light rescue boats during emergency operations
  • Supported the Officer-in-Charge with administrative tasks

Machine Operator

Renesas Semiconductor (M) Sdn. Bhd.
01.2009 - 01.2011
  • Operated precision equipment and adhered to manufacturing safety protocols

Education

Bachelor of Human Resource Management with Honours -

Open University Malaysia (OUM)
11-2024

Diploma in Administration, Secretarial & PA Studies -

eLearning College (Online)

Sijil Pelajaran Malaysia (SPM) - Bahasa Malaysia (B), Pendidikan Islam (B), Science (C+), Tasawwur Islam (B)

SMK St. Anne's Convent
01.2009

Skills

Security Patrol & Monitoring

Certification

Auxiliary Police Training, PDRM

Interests

Reading & Continuous Learning – Interested in personal development, law enforcement topics, and human resources management Technology & Digital Skills – Explore AI tools, graphic design, and online freelancing platforms

Accomplishments

  • Successfully served 12 years as Auxiliary Police, maintaining public safety and contributing to crime prevention.
  • Recognized for exemplary discipline and teamwork in law enforcement and administrative duties.
  • Completed a Bachelor’s in Human Resource Management (Hons) while working full-time.
  • Delivered professional translation (English ↔ Malay) services for clients across multiple industries.
  • Supported market research by completing accurate job and online surveys for global projects.
  • Designed and managed digital content, marketing campaigns, and multimedia solutions that improved client engagement.
  • Consistently praised for strong client relationships, resulting in repeat freelance projects.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Affiliations

  • Member, Malaysian Auxiliary Police Association (MAPA) Member, Human Resource Management Society (HRMS), OUM Volunteer, Red Crescent Malaysia (RCM) Member, Security Professionals Network (SPN) Alumni, Open University Malaysia (OUM)

Quote

“The way to get started is to quit talking and begin doing.”
Walt Disney

Software

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Google Workspace (Docs, Sheets, Drive, Gmail)

Canva (graphic design, social media content creation)

Adobe Photoshop & Illustrator (basic editing & design)

CRM & Data Entry Systems (customer database management)

Social Media Platforms (Facebook, Instagram, LinkedIn)

Translation Tools (Google Translate, DeepL, CAT tools – basic)

Survey Platforms (Google Forms, SurveyMonkey, Toluna)

Basic Website & Multimedia Tools (WordPress, video editing software)

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Chinese (Mandarin)
Beginner (A1)

Timeline

Microtask worker

worldwide
04.2019 - Current

Auxiliary Police Officer

EcoWorld Bhd
09.2018 - 2024

Mystery Shopper (Part-time)

Malaysia
09.2018 - 08.2019

Administrative Clerk

Pulau Pinang
04.2017 - 09.2018

Auxiliary Police Officer

SP Setia Bhd
01.2014 - 03.2017

Clerk & Operations Assistant

Civil Defence Department (APM Kulim)
02.2010 - 01.2014

Machine Operator

Renesas Semiconductor (M) Sdn. Bhd.
01.2009 - 01.2011

Sijil Pelajaran Malaysia (SPM) - Bahasa Malaysia (B), Pendidikan Islam (B), Science (C+), Tasawwur Islam (B)

SMK St. Anne's Convent

Bachelor of Human Resource Management with Honours -

Open University Malaysia (OUM)

Diploma in Administration, Secretarial & PA Studies -

eLearning College (Online)
Noorazreena Bt RosliFreelance Microtask Worker