Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Software
Interests
Travel & Sports
Timeline
Generic
Muthukumar

Muthukumar

QA SR EXECUTIVE / QA OFFICER
Nilai

Summary

Motivated and experienced quality assurance professional seeking a challenging position in a reputable organization. I aim to contribute my skills and expertise in quality assurance, organizational leadership, and process improvement in a dynamic and progressive environment.

Quality assurance professional ready to leverage extensive experience in ensuring product excellence and reliability. Known for fostering team collaboration and driving impactful results. Reliable and adaptable with strong analytical and problem-solving skills.


Diligent with comprehensive expertise in quality assurance and process improvement. Proven track record of identifying and resolving defects, ensuring high product standards. Demonstrated leadership in team collaboration and effective problem-solving.


Diligent QA team with comprehensive expertise in quality assurance and process improvement. Proven track record of identifying and resolving defects, ensuring high product standards. Demonstrated leadership in team collaboration and effective problem-solving.

Overview

23
23
years of professional experience
2008
2008
years of post-secondary education
11
11
Certifications
3
3
Languages

Work History

Senior QA Executive

WRP Asia Pacific Sdn Bhd
10.2001 - Current
  • Lead and conduct internal quality audits as per the Internal Quality Audit Procedure and Plan and External auditing across various factory sites
  • Covering all elements in the ASTM, EN ISO 13485: 2016, MDSAP, ISO 9001: 2015, Medical Device Directives (MDD 93/42/EEC), Medical Device Regulations (MDR 2017/745), and any other applicable standards or regulatory requirements
  • Lead and conduct un-scheduled/ ad-hoc audits where required to identify gaps or deficiencies in the quality system for continual improvement
  • Issue Corrective Action (CAR) or Preventive Action (PAR) for any nonconformities or potential nonconformities identified during the internal / external / third party certification body audits
  • Participant in discussion of Root Cause
  • Analysis with process owners to identify the real root cause and prevent the issue from reoccurring
  • Handling of Customer Complaints, carry out root cause analysis and submitting reports
  • Ensure that the verification of the implementation and effectiveness of Corrective Action & Preventive Action issued is adhere to documented procedure
  • Lead Document Controller and oversee document control system in ensuring quality system documentation is prevented from damage and loss, and are always kept up to date, well maintained, and easily accessible and retrievable
  • Ensure QMS / Audit related procedures are being reviewed and updated in a timely manner
  • Perform periodic analysis, trending, and reporting of audit results and CAPA performance
  • Calibrate and maintain equipment according to the master list
  • Coordinate with production, packing, and warehouse departments to address quality concerns
  • Develop and implement inspection activities, ensuring effective problem resolution
  • Responsible for organization wide QA function including lead the teams of subordinate to perform Incoming Quality Assurance (IQA), In-Process Quality Assurance (IPQA), Outgoing Quality Assurance (OQA)
  • Promoted as a QA EXECUTIVE
  • Developed company-wide quality control procedures which attained a 45% reduction in product re-work
  • Successfully established a final inspection procedure, resulting in every job being shipped 100% complete, on time, and matching all job specifications
  • Implemented AQL sampling plans to produce a 20% reduction in inspection times
  • 40% increase in in-process inspection rate through process streamlining and visual management
  • Controlling Quality of gloves to target achievement from 80% to 90%
  • Reduced lead time for incoming inspection down time from 7 days to 3 days
  • Incoming Inspection increases of 30% from previous quality inspections
  • Established supplier audits to an existing and new supplier
  • Developed a troubleshooting team to address and improve plant wide quality issues which increased the availability of product for our end customers
  • Identify problem areas, diagnosed root causes, and implement corrective/preventative actions by effectively writing/analyzing technical inspection reports and keeping careful records of results (Improved traceability)
  • Introduced and implemented quality control objectives and KPI through collaboration with head of departments
  • Increased Customer Audit scores from 65% to 91%
  • Implemented a quality assurance program, reducing product defects by 25% and increasing customer satisfaction by 15%
  • Enhanced product reliability by 30% and reduced production costs by 20% through cross-department collaboration
  • Improved audit scores by 15% through proper documentation and compliance
  • Trained and mentored QA team members, boosting performance by 20%
  • Dramatically improved product quality through the application of stringent testing methodologies.


Education

Executive Diploma - Business Management

Universiti Utara Malaysia (UUM)

Sijil Pelajaran Malaysia (SPM) - Arts Stream

SMK Sungai Pelek Sepang

Penilaian Menengah Rendah (PMR) - undefined

SMK Sungai Pelek Sepang

Ujian Pencapaian Sekolah Rendah (UPSR) - undefined

Sekolah Rendah Jenis Kebangsaan (Tamil) Sepang

Skills

Team player and independent worker

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Certification

Handling Difficult Employees & Counseling Skills

Additional Information

Having worked in the quality assurance field for over 23 years, I have developed a deep understanding of industry best practices and a keen eye for detail. I am highly skilled in conducting thorough product inspections, identifying defects, and implementing corrective actions to enhance overall quality. Additionally, my expertise in developing and implementing quality control procedures has resulted in significant cost savings and improved customer satisfaction for my previous employers.

What excites me most about this opportunity ' commitment to delivering exceptional products to its customers. Your company's reputation for excellence aligns perfectly with my own values and aspirations. I am eager to contribute my expertise in quality assurance to help maintain and enhance the high Quality of products.

In my previous role as a QA Executive at Quality assurance department , I successfully implemented a comprehensive quality management system that resulted in a developed company-wide quality control procedures which attained a 45% reduction in product re-work, Successfully established a final inspection procedure, resulting in every job being shipped 100% complete, on time, and matching all job specifications, Implemented AQL sampling plans to produce a 20% reduction in inspection times, 40% increase in in-process inspection rate through process streamlining and visual management, Controlling Quality of gloves to target achievement from 80% to 90% . I am confident that my strong analytical skills, attention to detail, and ability to work collaboratively with diverse teams will enable me to make a significant impact at in your prestige company .

Software

Microsoft Word: Creating, formatting, and editing text documents

Microsoft Excel skills: Proficiency in data entry, formulas, sorting, filtering, etc

Microsoft PowerPoint: Preparing visually appealing, clean presentations

Microsoft Outlook: Managing emails and contacts, scheduling appointments, etc

Interests

Art

Travel & Sports

I love to travel as communicate to employers that open-minded, adventurous, and tolerant.

Travel is a good for ravel internationally , have knowledge of different cultures and business customs and  involve working within a multicultural team



I love to run in the early morning each day. I find it keeps me energized and mentally focused so that I can bring my best to work and Every weekend play football with friends. 

Timeline

Senior QA Executive

WRP Asia Pacific Sdn Bhd
10.2001 - Current

Sijil Pelajaran Malaysia (SPM) - Arts Stream

SMK Sungai Pelek Sepang

Penilaian Menengah Rendah (PMR) - undefined

SMK Sungai Pelek Sepang

Ujian Pencapaian Sekolah Rendah (UPSR) - undefined

Sekolah Rendah Jenis Kebangsaan (Tamil) Sepang

Executive Diploma - Business Management

Universiti Utara Malaysia (UUM)
Muthukumar QA SR EXECUTIVE / QA OFFICER