Striving to avail opportunities to attain technical-support and management related operations. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Accomplishments:
Management Experience:
Issue Research
Data Analysis
Technical Troubleshooting
Customer Support
Performance Optimization
Cross-Functional Collaboration
Application design
Training and mentoring
Verbal and written communication
Reporting capabilities
Adaptability and Flexibility
Interpersonal Skills
Cross-Functional Teamwork
Project Documentation
Multitasking
Team building
JIRA
Adaptability
Decision-Making
Operational Analysis
Testing and debugging
Performance Improvement
Hardware Configuration
Project Specifications
Time management abilities
Agile
Team Collaboration
Self Motivation