DERAANJIT SINGH VIIRREK
Application Support Engineer
Ampang
Summary
To secure a challenging IT position with a dynamic and exciting organization where my Cyber Security/IT/Software Engineering knowledge, experience and skills will contribute towards the growth and success of the organization.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Application Support Engineer
Aventra Group
01.2024 - Current
- Enhanced application performance by identifying and resolving technical issues in a timely manner.
- Delivered high-quality application updates using agile methodologies to ensure continuous improvement.
- Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
- Performed root cause analysis on recurring issues, implementing long-term resolutions to prevent recurrence.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up work stations for employees.
- Addressed technical issues and guided end users through resolution.
- Monitored system performance to identify potential issues.
- Created user accounts and assigned permissions.
- Researched and identified solutions to technical problems.
- Resolved problems, improved operations and provided exceptional service.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Intern
SURUHANJAYA SEKURITI MALAYSIA
07.2021 - 10.2021
- Enhanced network security by conducting vulnerability assessments and implementing recommended patches.
- Performed risk analyses to identify appropriate security countermeasures.
- Assisted in the development and enforcement of security policies related to mobile devices and remote access, safeguarding sensitive data.
- Assisted in coordinating disaster recovery exercises to test system backup plans and ensure business continuity during a cyber-attack event.
- Paid attention to detail while completing assignments.
- Analyzed problems and worked with teams to develop solutions.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
IT Junior Assistant
Shiin Transport Enterprise
12.2017 - 12.2020
- Managing of data, inserting data and modifying of workers into an excel sheet and always making sure the company data is up to date.
Education
Master of Science - Cyber Security
Asia Pacific University
Kuala Lumpur, Malaysia 04.2001 -
Bachelor of Cyber Security - Cyber Security
Asia Pacific University
Kuala Lumpur, Malaysia 04.2001 -
Diploma - Software Engineering
Asia Pacific University
Kuala Lumpur, Malaysia 04.2001 -
Skills
Microsoft Office Application Words, Excel, PowerPoint, etc
Microsoft Windows 10/7/XP
Linux Operating System
E-Mail - Outlook, Lotus Notes
Typing Speed - 60wpm
Web Development (HTML, CSS, JavaScript, PHP)
Software Development (Java)
System & business Requirements Analysis
Web Design
Documentation, User Manual & Tutorial preparation
Proposal, Presentation and Report Writing
Able to work as a Group or Individually
Sound leadership and operational meticulous, positive and assertive, vibrant, great personalities, extremely responsible and energetic, inventive and innovative, self-motivated, result/customer oriented and dynamic
Operations Support
Continuous Improvement
Problem-solving abilities
Task Prioritization
Adaptability and Flexibility
Billing and coding
Fast Learner
Initiative
Effective Communication
Project Support
Data Analysis
Issue Research
Certification
2020, Cyber Security and Ethical Hacking course by Rocheston New York
Professional Education Background
- Masters, (MSC) Cyber Security, Information Technology, Asia Pacific University, 2024
- Degree, BSC (HONS) in Cyber Security, Information Technology, Asia Pacific University, 2022
- Diploma, Diploma in IT with specialism in Software Engineering, Information Technology, Asia Pacific University, 05/2020
- SPM, Arts Stream, Accounts, SMK MENJALARA, 2017
Summary Of Qualifications
Experienced in Information & Technology base work with 3 years of continued career progression accompanied by key accomplishments in highly competitive industries., Well-developed business, Cyber and Software understanding attained through diverse assignments in system at both staff and manufacturing locations., Proven track record utilizing a fact-based, process-oriented approach towards reaching aggressive goals.
Talent
Motivator towards integrity, productivity, well-organize with all level of people, good interpersonal skill and caliber to lead a massive team towards achieving goals in financial and accounting. Well experienced and strong team player in setting-up and derived towards business perspective.
Expected Remuneration
Negotiable & Open for Discussion
Work Location Travel
Comfortable with Any Location Within KL and Selangor Area
Personal Particulars
DERAANJIT SINGH VIIRREK, NO35B, Jalan UP3/7C, Taman Ukay Perdana, Ampang, 68000, Selangor, (+60)124412912, deraanjit36@gmail.com, 23, 12/29/00, Malaysian, Single, 001229-14-0955
References
- Dr. Vinesha Selvarajah, Course Leader (APU)
- Usman Hasmi, Mentor (APU)
- MR.Sarbnedhans, Mentor (Intership Mentor), +6017-3353647
Timeline
Application Support Engineer
Aventra Group
01.2024 - Current
Intern
SURUHANJAYA SEKURITI MALAYSIA
07.2021 - 10.2021
IT Junior Assistant
Shiin Transport Enterprise
12.2017 - 12.2020
Master of Science - Cyber Security
Asia Pacific University
04.2001 -
Bachelor of Cyber Security - Cyber Security
Asia Pacific University
04.2001 -
Diploma - Software Engineering
Asia Pacific University
04.2001 -