Muhammad Shahrul Nizam Bin Mohd Seth
Johor Bahru, Johor
Summary
Experienced with maintaining high standards of cleanliness and order in dining establishments. Utilizes excellent time management and multitasking abilities to support smooth operations. Track record of working collaboratively to meet and exceed customer expectations.
Overview
6
6
years of professional experience
Work History
Room Attendant
Aqueen Hotel Ptd. Ltd.
09.2022 - 03.2024
- Maintained the cleanliness and orderliness of guest rooms
- Reported damages, maintenance issues, and safety concerns
- Adhered strictly to hotel policies and procedures
- Cultivated organizational skills by managing multiple tasks in fast-paced environments during peak hours.
Service Crew
Kyochon 1991 Sdn. Bhd.
03.2021 - 06.2022
- Welcomed and greeted customers with a friendly demeanor
- Assisted guests with seating, took orders, cleaned tables, and served food
- Managed takeaway orders and assisted with inventory management
- Assisted customers with menu selections and answered questions about food items.
Room Attendant
Nostalgia Hotel Ptd. Ltd.
03.2019 - 04.2020
- Cleaned and maintained guest rooms to a high standard
- Coordinated with the housekeeping team for efficient room turnover
- Ensured guest satisfaction and promptly resolved any issues
- Followed safety and security protocols at all times
Room Attendant
OCS Facilities Management Ptd. Ltd.
02.2018 - 09.2018
- Ensured all assigned rooms were cleaned and supplied per Accor Group standards
- Performed duties courteously, safely, and efficiently
- Complied with hotel policies and procedures
- Provided excellent customer service for improved dining experiences by promptly addressing guest inquiries and concerns.
Education
SIJIL PELAJARAN MALAYSIA -
Sekolah Menengah Kebangsaan Taman Universiti
Johor Bahru, Johor, Malaysia12-2015
PENILAIAN MENENGAH RENDAH -
Sekolah Menengah Kebangsaan Taman Universiti
Johor Bahru, Johor, Malaysia12-2013
UJIAN PENILAIAN SEKOLAH RENDAH -
Sekolah Kebangsaan Majidi Baru
Johor Bahru, Johor, Malaysia12-2010
Skills
- Strong communication abilities
- Effective dishwashing techniques
- Food preparation expertise
- Proficient in time management
- Skilled in multitasking
- Teamwork and collaboration
- Cleaning
Languages
English
Full Professional
Malay
Native or Bilingual
Timeline
Room Attendant
Aqueen Hotel Ptd. Ltd.
09.2022 - 03.2024
Service Crew
Kyochon 1991 Sdn. Bhd.
03.2021 - 06.2022
Room Attendant
Nostalgia Hotel Ptd. Ltd.
03.2019 - 04.2020
Room Attendant
OCS Facilities Management Ptd. Ltd.
02.2018 - 09.2018
SIJIL PELAJARAN MALAYSIA -
Sekolah Menengah Kebangsaan Taman Universiti
PENILAIAN MENENGAH RENDAH -
Sekolah Menengah Kebangsaan Taman Universiti
UJIAN PENILAIAN SEKOLAH RENDAH -
Sekolah Kebangsaan Majidi Baru
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