MUHAMMAD HAIQAL BIN MD IDRUS
INSURANCE
Seremban, Negeri Sembilan,05
Summary
Proven Sales Assistant with a track record of enhancing customer satisfaction and boosting sales at Mydin through expert customer service and problem-solving skills. Excelled in visual merchandising and complex problem-solving, ensuring a dynamic and positive shopping environment. Demonstrated ability to remain composed under pressure, contributing significantly to team and store success.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Sales Assistant
Mydin
Senawang , Negeri Sembilan
07.2022 - 09.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
Pizza Maker
Dominos's Pizza
Seremban, Negeri Sembilan
03.2021 - 09.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
Education
Bachelor in Insurance - Insurance And Risk Management
Universiti Teknologi Mara Puncak Alam
Puncak Alam, 10.2022 - Current
Skills
Complex Problem-solving
Processing payments
Display building
Visual merchandising
Cash handling
Stock management
Customer service
Time management
Timeline
Bachelor in Insurance - Insurance And Risk Management
Universiti Teknologi Mara Puncak Alam
10.2022 - Current
Sales Assistant
Mydin
07.2022 - 09.2022
Pizza Maker
Dominos's Pizza
03.2021 - 09.2021