Muhammad Hafiz Putra Wira Wijaya Saharin
Food Delivery Rider
Butterworth
Summary
Dedicated and responsible worker with experience in both fast-paced food delivery and retail environments. Skilled in efficient time management, route planning, and customer service. Previously worked as a cashier at KFC, developing strong communication, problem-solving, and cash-handling skills. Adept at providing excellent customer experiences, managing multiple tasks simultaneously, and ensuring smooth daily operations. Looking to transition into retail sales, bringing a proactive attitude and a commitment to customer satisfaction.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Food Delivery Rider
GRAB
02.2022 - Current
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
- Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances, minimizing delays.
Cashier
KFC
03.2021 - 01.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
SMK ST MARK
Butterworth, Penang, Malaysia 04.2001 -
Skills
Basic mechanical skills
Objective
Seeking a retail sales position where I can utilize my customer service expertise, cash handling skills, and product restocking experience to enhance the shopping experience. Passionate about fashion and eager to contribute to a dynamic team environment.
Timeline
Food Delivery Rider
GRAB
02.2022 - Current
Cashier
KFC
03.2021 - 01.2022
High School Diploma -
SMK ST MARK
04.2001 -
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