Muhammad Firdaus Bin Norisham
Data Analyst
Melaka
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
Assistant Manager
Gerbang Alaf Sdn.Bhd. (McDonalds)
Selangor
04.2019 - 11.2019
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Compiled financial data to comply with budget.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Education
Bachelor of Mathematical Management - Mathematical Management
Universiti Teknologi MARA(UiTM)
Seremban 3, Negeri Sembilan, Malaysia 10.2020 - Current
Professional Skill Certificate - Engineering Operation And Maintenance
Johor Skill Development Centre(PUSPATRI)
Pasir Gudang, Johor, Malaysia 11.2019 - 05.2020
Diploma of Mathematical Science - Mathematics And Computer Science
Universiti Teknologi MARA (UiTM)
Segamat, Johor, Malaysia 10.2016 - 02.2019
Sijil Pelajaran Malaysia (SPM) -
Maktab Rendah Sains MARA (MRSM) Terendak
Terendak, Melaka, Malaysia 04.2014 - 12.2015
Skills
Employee performance evaluations
Certification
[Crew Trainer Development Course] Training - [10th July 2019]
Timeline
Bachelor of Mathematical Management - Mathematical Management
Universiti Teknologi MARA(UiTM)
10.2020 - Current
[Application,Development and Troubleshooting of Human Machine Interface (HMI) (Festech Sdn.Bhd)] Training - [10th February - 15th February 2020]
02-2020
[Application,Development and Troubleshooting of Stepper and Servo Technology,(Festech Sdn. Bhd.)] Training - [10th February - 15th February 2020]
02-2020
Professional Skill Certificate - Engineering Operation And Maintenance
Johor Skill Development Centre(PUSPATRI)
11.2019 - 05.2020
[Shift Leadership Course] Training - [19th August-21st August 2019]
08-2019
[Crew Trainer Development Course] Training - [10th July 2019]
07-2019
Assistant Manager
Gerbang Alaf Sdn.Bhd. (McDonalds)
04.2019 - 11.2019
Diploma of Mathematical Science - Mathematics And Computer Science
Universiti Teknologi MARA (UiTM)
10.2016 - 02.2019
Sijil Pelajaran Malaysia (SPM) -
Maktab Rendah Sains MARA (MRSM) Terendak
04.2014 - 12.2015
Similar Profiles
Nur Syairah Fatin Binti MidinNur Syairah Fatin Binti Midin
System Trainer at Gerbang Alaf Restaurant, Sdn.BhdSystem Trainer at Gerbang Alaf Restaurant, Sdn.Bhd
MOHAMMAD AKMAL FAHMIMOHAMMAD AKMAL FAHMI
Restaurant General Manager at Gerbang Alaf Restaurants Sdn Bhd (McDonald's)Restaurant General Manager at Gerbang Alaf Restaurants Sdn Bhd (McDonald's)
Ally MsindulaAlly Msindula
Electrician at ALAF LimitedElectrician at ALAF Limited