Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work / Extracurricular Activities
Languages
Timeline
ResearchAssistant
MUHAMMAD NUR RIDZUAN BIN ROSNAN

MUHAMMAD NUR RIDZUAN BIN ROSNAN

Admin/Operations Assistant - Parking Management(MA SEPANG)
Sepang , Bandar Baru Salak Tinggi

Summary

Motivated and detail-oriented professional with strong skills in teamwork, problem-solving, and communication. Seeking an opportunity to contribute to organizational growth while developing expertise.

Experienced Operations Assistant proficient in documentation, expense tracking and recordkeeping. Successful at managing everything from maintenance to financial needs. Experienced with overseeing multiple projects simultaneously.

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

16
16
years of professional experience

Work History

Admin/Operations Assistant (Parking Management)

Malaysia Airports Holdings Berhad
07.2017 - Current
  • Oversaw parking operations and administrative functions.
  • Prepared reports, monitored performance, and supported operational efficiency.
  • Collaborated with internal teams to ensure smooth parking management processes.

Admin/Operations Assistant (CEM Department)

Malaysia Airports Holdings Berhad
05.2014 - 01.2017
  • Assisted in daily administrative and operational tasks for the Customer Experience Management department.
  • Coordinated documentation, reporting, and departmental communications.
  • Supported cross-department initiatives to enhance service delivery.

Duty Supervisor (Marketing)

Maxis Centre
01.2010 - 03.2014
  • Managed sales activities, customer acquisition, and product promotion.
  • Developed marketing strategies to achieve sales targets.
  • Strengthened client relationships to boost customer retention.

Sales Promoter

CABLEMASTER ENTERPRISE (MAXIS)
, PULAU PINANG
09.2009 - 12.2009
  • Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
  • Recommended specific product options to meet customer needs.
  • Identified interest in customers by explaining products and services and initiating conversations.
  • Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.

Education

SPM -

SMK Dato Bentara Dalam
01.2010

Kemahiran Penyampaian

Institut Penyiaran Dan Penerangan Tun Abdul Razak
06.2014 - 06.2014

Service Culture Change Programme

Malaysia Airports
03.2017 - 07.2017

Skills

Languages: Malay (Fluent), English (Fluent), Indonesian (Fluent)

Certification

As per attachment

Volunteer Work / Extracurricular Activities

Fire safety awareness 16 April 2015

Airport operation course 10-11 October 2016

Service culture change programme March-July 2017

Kursus kemahiran penyampaian kementerian penerangan komunikasi dan kebudayaan 25-26 June 2014

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Bilingual or Proficient (C2)

Timeline

Admin/Operations Assistant (Parking Management)

Malaysia Airports Holdings Berhad
07.2017 - Current

Service Culture Change Programme

Malaysia Airports
03.2017 - 07.2017

Kemahiran Penyampaian

Institut Penyiaran Dan Penerangan Tun Abdul Razak
06.2014 - 06.2014

Admin/Operations Assistant (CEM Department)

Malaysia Airports Holdings Berhad
05.2014 - 01.2017

Duty Supervisor (Marketing)

Maxis Centre
01.2010 - 03.2014

Sales Promoter

CABLEMASTER ENTERPRISE (MAXIS)
09.2009 - 12.2009

SPM -

SMK Dato Bentara Dalam

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MUHAMMAD NUR RIDZUAN BIN ROSNAN Admin/Operations Assistant - Parking Management(MA SEPANG)