Summary
Overview
Work History
Education
Skills
Training
OTHER INFORMATION
Timeline
Generic
MUHAMMAD FIKRI FAHMI BIN M. JUMARAN

MUHAMMAD FIKRI FAHMI BIN M. JUMARAN

Field Engineer
Batu Pahat

Summary

To obtain a challenging and responsible position where I can contribute the best of my skill and effort for the growth of the company. (Electronic, Electrical, IT and Telecommunication) To be competent technical personnel that can contribute over the time within rapid changing telecommunication environment via updating the latest knowledge on telecommunication engineering especially concept, principles, architectures, software, and hardware. To be professional technical personnel that deliver services to a customer beyond their expectation.

Engineering professional with comprehensive field experience and history of delivering impactful project outcomes. Known for effective problem-solving and innovative solutions. Collaborative team player with focus on achieving results and adaptability to dynamic environments.

Professional field expert with proven capability in delivering technical solutions and optimizing on-site operations. Strong analytical and problem-solving skills, adept at equipment maintenance, troubleshooting, and system installations. Collaborative team player focused on achieving results and adapting to evolving project demands. Recognized for reliability, technical proficiency, and effective communication.

Overview

13
13
years of professional experience
8
8
years of post-secondary education
1
1
Language

Work History

Field Engineer

Maxis Broadband Sdn.Bhd
11.2023 - Current
  • Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
  • Provided review of design modifications and requests for clarification.
  • Managed team in troubleshooting efforts that alleviated errors.
  • Troubleshot system malfunctions using state-of-the-art diagnostic tools, quickly resolving issues to minimize disruptions in service.
  • Reduced downtime with proactive troubleshooting and immediate repair of critical field equipment include power cable and fibre optic cable issue
  • Developed comprehensive reports documenting field activities, findings, and recommendations for improvement from preventive maintenance
  • Identified major issues that could arise and provided solutions for these problems.

Field Engineer

DYNA SYNERGY SDN.BHD
01.2023 - Current
  • Company Overview: As Field Engineer PROJECT FOOS UMOBILE SDN.BHD
  • Scope of work : Perform Corrective Maintenance Work - day to day on-site technical support and fault management for all UMobile - Huawei network products and services, including but not limited to NodeB, IPRAN, Rectifier, Transmission NE, troubleshooting for network traffic availability, ability to interpret test result, advise customers on site issue and etc.
  • Maintain and troubleshoot of all equipment on site.
  • Analyze the signal connection problem at Umobile tower.
  • To do Preventive Maintenance and Corrective Maintenance
  • Ensure to attend site within the time given depend on the SLA level
  • Responsible for the clearance of alarm or hardware faults in response to trouble ticket issued by SOC UMOBILE

UMOBILE SDN.BHD
11.2017 - 12.2022
  • To plan and do Preventive Maintenance execution for all equipment in order to minimize/eliminate the faults.
  • Responsible for the clearance of hardware faults in the network in response to docket issued by SOC.
  • Do speed test issued by MCMC (using GNet track and speed test)
  • Do interference test issued by other OLO.
  • JV troubleshoot with vendor fiber to restore network
  • Supervise contractor during docket rectification and planned work.
  • Site acceptance activities with vendors and contractors.
  • Daily/Monthly vandalize report, logistic report & SPMS return
  • Rebuild and configure hardware node B and RTN (Huawei)
  • Involve with internal audit Preventive Maintenance and Stock card spare logistic

Technician SP MAXIS BROADBAND SDN.BHD

DYNA SYNERGY SDN.BHD
06.2016 - 11.2017
  • Scope of work : Troubleshoot power and configure alarm at site.
  • Maintain and troubleshoot of all equipment on site.
  • Analyze the signal connection problem at maxis tower.
  • To do Preventive Maintenance and Corrective Maintenance
  • Ensure to attend site within the time given depend on the faulty level
  • Responsible for the clearance of OPTO alarm or hardware faults in response to docket issued by SOC

Maintanance Rigger (WAH License)

JS SURIA ENTERPRISE
02.2016 - 05.2016
  • Scope f work: Subcon maintanance and acceptance P1 telcomunication.
  • Antenna installation, relocate antenna and RF troubleshoot

Technical Engineer

BINASAT SDN.BHD
01.2015 - 02.2016
  • Company Overview: In Huawei Telecommunication
  • Scope of work : 24/7 standby for site operations and maintenance management.
  • Respond to NOC call outs to attend to faults on site and other site related issues.
  • Maintain and troubleshoot of all Huawei equipment on site.
  • Ensure to attend site within the time given depend on the faulty level.
  • Receive Huawei equipment on site as well as keep track of all site Huawei assets and replace the faulty equipment on the site to ensure site always up.
  • Preventive maintenance of Huawei equipment
  • Join troubleshooting with other company that related to Huawei equipment on site.

Surveillance

FIBERTILE SDN.BHD
11.2014 - 01.2015
  • Doing surveillance fiber MAXIS BROADBAND JB.
  • Do surveillance report route fiber.
  • Survey on route cable fiber optic maxis at certance doing construction.

Assistant Technician

Maedow System
12.2012 - 05.2013
  • Checked laptops, printers and cctv’s and find the solution.
  • Checked, formatted laptops and troubleshooting network.
  • Experience in computer hardware and software
  • Experience in electrical wiring
  • Experience in networking configuration and maintenance

Education

Diploma in Electronic Engineering - Computer

Ungku Omar Polytechnic
12.2010 - 10.2014

Sijil Pelajaran Malaysia - undefined

Maktab Sultan Abu Bakar (English College)
01.2005 - 01.2009

Skills

Have good interpersonal and communication skills in both English and Malay

Fast learner new knowledge system upgrading

Familiar with Basic all Microsoft Office Software including MS Word and MS Excel

Able to work with Electrical/Electronic Engineering Software including (Site Master), Bird Meter, Anritsu, U2K, LMT Huawei & ZTE

Able to be handling Telecommunication Test Gears such as Spectrum Analyzer, Site Master, RF and Laser Source & Optical Power meter, Optical Time Domain Reflectometer (OTDR), and IP Tester & Splicing Machine

Able to work in 24hrs by 7 shift environment

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Training

  • First Aider Training for Operation
  • Training For New Site Master JD724C (bird)
  • Tower climbing Wah Training MAX Paragon
  • UMobile RAN Upgrade EATP/ISDP Huawei Training
  • 4WD and Defensive Driving Training
  • Huawei OptiX RTN 900 L3 VPN Features Training
  • Huawei Microwave L2, L3 & ATN Training
  • NIOSH Safety Passport Training
  • Cyber Security Awareness Training
  • PDPA training
  • Splicing Fiber and Tools Training

OTHER INFORMATION

  • Computer Skills : Microsoft Word, Microsoft Power Point, AutoCad, MS Excel
  • Driving Skills : B2, D, & GDL license
  • Transport : Pickup,Car and motorcycle
  • Work License : CIDB, WAH, Niosh
  • Marital status: Married

Timeline

Field Engineer

Maxis Broadband Sdn.Bhd
11.2023 - Current

Field Engineer

DYNA SYNERGY SDN.BHD
01.2023 - Current

UMOBILE SDN.BHD
11.2017 - 12.2022

Technician SP MAXIS BROADBAND SDN.BHD

DYNA SYNERGY SDN.BHD
06.2016 - 11.2017

Maintanance Rigger (WAH License)

JS SURIA ENTERPRISE
02.2016 - 05.2016

Technical Engineer

BINASAT SDN.BHD
01.2015 - 02.2016

Surveillance

FIBERTILE SDN.BHD
11.2014 - 01.2015

Assistant Technician

Maedow System
12.2012 - 05.2013

Diploma in Electronic Engineering - Computer

Ungku Omar Polytechnic
12.2010 - 10.2014

Sijil Pelajaran Malaysia - undefined

Maktab Sultan Abu Bakar (English College)
01.2005 - 01.2009

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MUHAMMAD FIKRI FAHMI BIN M. JUMARANField Engineer