MUHAMAD KHAIRI AKMAL BIN SALEEHUDDIN
COURIER SERVICES
Skudai, Johor
Summary
Dynamic professional with experience as a Courier Dispatcher at GDEX EXPRESS, excelling in dispatch by coordinating urgent deliveries. Proven ability to enhance customer satisfaction and team performance through effective communication and strong multitasking skills.
Overview
10
10
years of professional experience
Work History
Courier Dispatcher
GDEX EXPRESS
04.2017 - Current
- Maintained accurate records of courier schedules and availability, minimizing delays in dispatching assignments.
- Scheduled deliveries and pickups according to customer needs.
- Scheduled and organized delivery routes.
- Do POD & Pickup according to the method.
- Helping sales team to find new customer.
Retail Sales Executive
AL IKHSAN SPORT
01.2015 - 03.2017
- Increased customer satisfaction by resolving issues promptly and professionally.
- Boosted sales by implementing effective product displays and engaging customers in conversation.
- Mentored junior staff members on best practices in retail sales, improving overall team performance.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Education
STAM -
SEKOLAH MAAHAD PONTIAN
Pontian Kechil, Johor, Malaysia 04.2001 -
SPM -
SEKOLAH MENENGAH AGAMA BANDAR TENGGARA
Kulai, Johor, Malaysia 04.2001 -
Skills
Quick learner
Strong multitasking
Dispatch software
Coordinating urgent deliveries
Delivery procedures
Teamwork
Timeline
Courier Dispatcher
GDEX EXPRESS
04.2017 - Current
Retail Sales Executive
AL IKHSAN SPORT
01.2015 - 03.2017
STAM -
SEKOLAH MAAHAD PONTIAN
04.2001 -
SPM -
SEKOLAH MENENGAH AGAMA BANDAR TENGGARA
04.2001 -
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