MUHAMAD AIMAN AB GHAFUR @ YAAKUB
KOTA BHARU
Summary
Career-changing Auditor or Analyst with a background in sciences and mathematics. Demonstrated ability to collaborate effectively in team environments and thrive under pressure while eager to acquire new skills. Committed to applying financial knowledge and contributing to innovative solutions within organisations.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
General Service Assistant
Majlis Agama Islam dan Adat Istiadat Kelantan
KOTA BHARU, MALAYSIA
11.2025 - Current
- Drove students to exhibitions, events, and programs, supporting educational initiatives.
- Delivered pool driving services for company operations.
- Participated in team-building activities to strengthen collaboration and communication.
Assistant Manager
POS MALAYSIA BERHAD
MULONG, KOTA BHARU, MALAYSIA
05.2025 - 10.2025
- Delivered training to new employees on company policies, customer service standards, and sales techniques to ensure consistent service delivery.
- Prepared detailed reports on weekly sales, expenses, and staff productivity for management review.
- Supported office management by overseeing daily operations and coordinating tasks during manager's absences.
Sales Clerk
POS MALAYSIA BERHAD
WAKAF BHARU, KELANTAN
06.2020 - 04.2025
- Greeted customers professionally and politely, fostering a welcoming store environment.
- Executed multi-functional transactions at Pos Malaysia Berhad, including JPJ, ASNB, and insurance, enhancing customer service efficiency.
- Collaborated with team members to meet sales targets, contributing to overall improvement in store performance.
- Completed insurance training programmes, for both life insurance and motor vehicle insurance.
Internship
EMPLOYEES PROVIDENT FUND
KOTA BHARU, MALAYSIA
07.2018 - 08.2018
- Assisted staff with administration, coordinating sports activities and meetings.
- Collaborated with staff to streamline work processes and support customers with errands and transactions.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Education
Bachelor of Applied Science (Honours) - Operations Research
UNIVERSITI SAINS MALAYSIA
PENANG01-2019
A-Level - Medicine (Dentistry)
INTEC EDUCATION COLLEGE
SHAH ALAM01-2015
Sijil Pelajaran Malaysia (SPM) - SCIENCES
SMK DATO’ AHMAD MAHER
KOTA BHARU01-2012
Penilaian Menengah Rendah (PMR) - SCIENCES
SMK DATO’ AHMAD MAHER
KOTA BHARU01-2012
Skills
- Customer service
- Team collaboration
- Effective communication
- Event coordination
- Microsoft Word
- Excel
- PowerPoint
- Minitab
- IBM SPSS Statistics
- Arena simulation
- Quick learner
Languages
English
Intermediate
B1
Malay
Advanced
C1
Interests
- badminton
- hiking
- jungle trekking
- uniforms cadet
- riding motorcycles
Certification
- Rambu Pengakap Kanak-Kanak (2006)
- Left. Muda Pertahanan Awam (P.A) (2018)
Timeline
General Service Assistant
Majlis Agama Islam dan Adat Istiadat Kelantan
11.2025 - Current
Assistant Manager
POS MALAYSIA BERHAD
05.2025 - 10.2025
Sales Clerk
POS MALAYSIA BERHAD
06.2020 - 04.2025
Internship
EMPLOYEES PROVIDENT FUND
07.2018 - 08.2018
Bachelor of Applied Science (Honours) - Operations Research
UNIVERSITI SAINS MALAYSIA
A-Level - Medicine (Dentistry)
INTEC EDUCATION COLLEGE
Sijil Pelajaran Malaysia (SPM) - SCIENCES
SMK DATO’ AHMAD MAHER
Penilaian Menengah Rendah (PMR) - SCIENCES
SMK DATO’ AHMAD MAHER