Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
MOHD SAIFUL AZRI AZRI

MOHD SAIFUL AZRI AZRI

Batu Arang

Summary

Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with more 15 years of experience in IT. Recognized for cost-effective system improvements, operational streamlining and positive leadership style. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

IT Head

MAS Aero Services Sdn Bhd
07.2024 - Current
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.

Acting Head of Department, IT

SKS Airways Sdn Bhd
11.2023 - Current
  • Improved network efficiency by implementing new server configurations and optimizing system operations.
  • Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
  • Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
  • Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
  • Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Guided organizational technology strategy and roadmaps.
  • Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Infra & Application Manager

MYAirline Sdn Bhd
05.2022 - 10.2023
  • Oversaw IBE projects to help customers build, secure and optimize their IT infrastructure.
  • Designed AWS Cloud server and S3 Storage infrastructures according to project specifications.
  • Built and maintained network infrastructure consisting of Windows and virtual products.
  • Evaluated existing procedures and made proactive adjustments to meet changing demands.
  • Worked with other Department to accomplish technical aspects of projects.
  • Oversaw development and maintenance of organization computer systems and intranet.
  • Installed, configured, tested and maintained operating systems, application software and system management tools.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Administrator for Microsoft Offie365 and Azure security and cloud server.

IT Assistant Manager

Raya Airways Sdn Bhd
05.2018 - 05.2022
  • Manage and implement, / Support / Networking / Application
  • Team lead for weight and balance aircraft system
  • Manage support team for 24/7 operation
  • Team lead for RAMCO engineering system
  • Assessed existing systems including billing automation, accounting, and real‑time reporting and analytics capabilities, delivering updates for security purposes
  • Played key role in ongoing network design, reevaluation, and optimization to keep pace with company growth
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to company vision, mission, and purpose
  • Facilitated best user experience through continuous support, training classes, webinars, improvements, and communication of system changes

Deputy Manager, Special Projects

Tech Store Malaysia Sdn Bhd
12.2017 - 05.2018
  • Lead IT Team for Klang Valley MRT CCTV projects. Installation for CCTV, setup for OCC, SCR,
    and SCC surveillance monitoring room.
  • Lead IT Team project for KIOSk and Wingate turnstile for Genting Awana skyway and Theme
    park.
  • Lead IT Team project Rapid Penang Monitoring system.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Developed executive presentations and reports to facilitate project evaluation and process
    improvement.
  • Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to
    demands.
  • Eliminated functional bottlenecks by streamlining communication channels between
    management and employees.

Senior IT Executive

Malindo Air
12.2012 - 12.2017
  • Analyzed architecture design, scoping, implementation, testing, and deployment needs to
    define project requirements.
  • Played key role in ongoing network design, reevaluation, and optimization to keep pace
    with company growth.
  • Worked closely with management teams to plan, develop, coordinate and execute technical
    strategies aligned to client's vision, mission and purpose.
  • Reviewed and assessed architecture design, implementation, testing, and deployment
    needs to identify project requirements and costs.
  • Supported implementation of warehouse management system software applications to
    enable centralized management of tasks.
  • Liaised effectively with others to promote ongoing network design, reevaluation, and
    optimization that scaled with company growth.
  • Assessed existing systems including billing automation, accounting, and real‑time reporting
    and analytics capabilities, delivering updates for security purposes.

Network Engineer

Telekom Malaysia (GITN)
11.2006 - 05.2012
  • Managed, tracked and coordinated problem resolution and escalation processes.
  • Troubleshot complex multi-vendor network service provider issues.
  • Provided network support services for devices such as hubs, bridges, routers and other hardware.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Performed troubleshooting for Juniper, Cisco and packet analysis.
  • Organized frameworks for transferring secure data from internal to external and public networks.

Education

Bachelor of Science - Forensic Computing

Bachelor in Computer Science
Islamic International University Malaysia (IIUM)
12.2010

Diploma - Computer Science

Selangor International Islamic University College
Selangor International Islamic University
06.2006

Skills

  • 1 technical experience and knowledge on Cloud & Virtualization platform (VMWare), Windows and AWS Architecture
  • Google Workspace, Networking, Cloud Servers, Airline systems, vulnerability assessment tools, antivirus
  • Orchestrator, SAN Storage, Backup & Restore DR design/solution and system monitoring
  • Domains
  • IT infrastructure and security planning, including design, capacity management,
  • Optimization, implementation, project roll‑out, and operation to ensure and optimize
  • Effectiveness and efficiency of systems to serve quality services
  • Technical knowledge on other IT environment such as project process, Application, Infra and Database,
  • Middleware, Security, and Asset Management
  • Task Prioritization
  • Organization
  • Problem Resolution

Accomplishments

  • Achieved EG*Net by completing Network configurations with accuracy and efficiency.
  • Collaborated with team of 20 in the development of CCTV for MRT.
  • Achieved cybersecurity by introducing Microsoft Intune for IT tasks.
  • Collaborated with team in the development of Cloud Server infra.
  • Resolved product issue through consumer testing.
  • Documented and resolved IT enviroment issue which led to Completed.

Timeline

IT Head

MAS Aero Services Sdn Bhd
07.2024 - Current

Acting Head of Department, IT

SKS Airways Sdn Bhd
11.2023 - Current

Infra & Application Manager

MYAirline Sdn Bhd
05.2022 - 10.2023

IT Assistant Manager

Raya Airways Sdn Bhd
05.2018 - 05.2022

Deputy Manager, Special Projects

Tech Store Malaysia Sdn Bhd
12.2017 - 05.2018

Senior IT Executive

Malindo Air
12.2012 - 12.2017

Network Engineer

Telekom Malaysia (GITN)
11.2006 - 05.2012

Bachelor of Science - Forensic Computing

Bachelor in Computer Science

Diploma - Computer Science

Selangor International Islamic University College
MOHD SAIFUL AZRI AZRI