Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohd Nor Alian B Rusdi

Retail Associates
Kuala Lumpur

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

8
8
years of professional experience
2016
2016
years of post-secondary education
2
2
Languages

Work History

Retail Associate

Pandora Jewelry
11.2022 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
  • Greeted customers and provided outstanding customer service.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Retail Associates

ADIDAS (Berjaya Times Square - MyTown) Neonshine Sdn Bhd
10.2019 - 07.2022
  • - Performed all functions regarding receiving, stock, and housekeeping-related tasks.
  • - Engaged with customers enthusiastically to drive sales.
  • - Processed cash and credit payments as a cashier, using point-of-sale (POS) systems.

Junior Sales Coordinator

TOPMAN Wing Tai Clothing Sdn Bhd
01.2018 - 01.2019
  • - Maintained up-to-date product knowledge by participating in product and vendor training.
  • - Ensured a clean work area while processing item stock and completing mark downs.

Education

Tagasan Secondary School (SMKT) Semporna

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Tagasan Secondary School (SMKT) Semporna

Skills

Upselling strategies

Timeline

Retail Associate

Pandora Jewelry
11.2022 - Current

Retail Associates

ADIDAS (Berjaya Times Square - MyTown) Neonshine Sdn Bhd
10.2019 - 07.2022

Junior Sales Coordinator

TOPMAN Wing Tai Clothing Sdn Bhd
01.2018 - 01.2019

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Tagasan Secondary School (SMKT) Semporna

Tagasan Secondary School (SMKT) Semporna

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Mohd Nor Alian B Rusdi Retail Associates